This contract provides a subscription to servicenow customer service management servicenow government instance and implement/customize servicenow customer service management

Ended Awarded

Contract number
91990021F0040
Awardee
Awarding agency
Obligated
$437,601

Award facts

Opportunity
  • 91990021Q0032 Solicitation number
Contract value 69% obligated
  • $437,600.57 Current, with exercised options
  • $633,343.49 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of the Chief Financial Officer Department of Education
NAICS code
541512 Computer Systems Design Services
PSC
7D20 It And Telecom - Service Delivery Management (Hardware And Perpetual License Software)
Set-aside
8(a) Sole Source
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
West McLean, VA 22102, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

Creative Systems And Consulting L.L.C. was awarded a $633,343.49 firm fixed price delivery order against the 8a STARS II government-wide acquisition contract by the Department of Education Office of the Chief Financial Officer. This contract provides a subscription to and implementation/customization of ServiceNow's Customer Service Management application on the ServiceNow Government Cloud instance. The Department of Education will utilize the ServiceNow platform to enhance its customer service capabilities. As an 8(a) sole source set aside, this order aims to provide opportunities for small disadvantaged businesses.

Quick answers

Who was awarded contract 91990021F0040?

91990021F0040 was awarded to Creative Systems And Consulting L.L.C. by Contracts and Acquisition Management (Department of Education) on August 30, 2021.

How much is contract 91990021F0040 worth?

The government has obligated $437,601 on 91990021F0040. Its potential value, with all options, is $633,343.

Which agency awarded contract 91990021F0040?

Contracts and Acquisition Management (Department of Education) awarded 91990021F0040, with funding from Office of the Chief Financial Officer (Department of Education).

Is contract 91990021F0040 an order under another contract?

Yes. 91990021F0040 is a delivery order under GS00Q17GWD2107, a government wide acquisition contract (GWAC), on 8a Streamlined Technology Acquisition Resources for Services (8a STARS II).

Was contract 91990021F0040 competed?

The extent of competition for 91990021F0040 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: 8(a) Sole Source.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award