Community care enterprise contact center implementation
Ended Awarded Last action
- Contract number
- VA11817F2265
- Awardee
-
Avaya Federal Solutions, Inc. UEI NML3JFNVEAW6
- Awarding agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Obligated
- $15,280,877
Award facts
- Opportunity
-
- TAC-17-42211 CCECC Phase II Award Notice · Posted Sep 5, 2017
- Contract value 41% obligated
-
- $15,280,877.13 Current, with exercised options
- $37,090,468.83 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Waco, TX 76711, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Act FAR subpart 22.10
- Davis-Bacon Act FAR subpart 22.4
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | -$56,560 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $4,984,215 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $1,121,100 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $2,730,249 | |
| Exercise an Option | $977,016 | |
| Exercise an Option | $790,867 | |
| Original award | $4,733,991 |
Show all 15
About this award
The Department of Veterans Affairs Technology Acquisition Center Austin awarded a $37,090,468.83 firm fixed price delivery order to Avaya Federal Solutions, Inc. for the implementation of a Community Care Enterprise Contact Center. The contract is not set aside. Avaya Federal Solutions is a recognized provider of unified communications, contact center, and other technology solutions to federal government customers, including the Departments of Homeland Security, Defense, Air Force, Navy, and Interior. The contract is a task order issued under the Connections II government-wide acquisition contract (GWAC). Avaya has previously provided voice, data, and communications equipment and services through subcontracts and other contract vehicles. The Community Care Enterprise Contact Center implementation will support the Department of Veterans Affairs.
Quick answers
Who was awarded contract VA11817F2265?
VA11817F2265 was awarded to Avaya Federal Solutions, Inc. by VA Technology Acquisition Center (Headquarters) on September 1, 2017.
How much is contract VA11817F2265 worth?
The government has obligated $15,280,877 on VA11817F2265. Its potential value, with all options, is $37,090,469.
Is contract VA11817F2265 an order under another contract?
Yes. VA11817F2265 is a delivery order under GS00Q12NSD0005, an indefinite delivery contract, on Connections II.
Was contract VA11817F2265 competed?
The extent of competition for VA11817F2265 was full and open competition. The government received 1 offer.
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