For critical functions - practitioner priority service (PPS) and toll-free customer accounts services (CAS) customer satisfaction surveys

Ended Awarded Last action

Contract number
TIRNO15Z000290001
Awardee
Awarding agency
Obligated
$502,447

Award facts

Opportunity
Contract value 31% obligated
  • $502,447.00 Current, with exercised options
  • $1,608,126.50 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Calverton, MD 20705, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action 17 -$18,166
Funding Only Action 16 -$18,714
Other Administrative Action 889A $0
Funding Only Action 15 $11,356
Funding Only Action 14 -$13,654
Funding Only Action 13 $200,663
Exercise an Option 12 $41,381
Funding Only Action 11 $7,233
Funding Only Action 10 $57,269
Funding Only Action 9 $19,090
Exercise an Option 8 $0
Funding Only Action 7 $55,601
Other Administrative Action 6 $0
Funding Only Action 5 · Practitioner priority service (PPS) and toll-free customer accounts services (CAS) customer satisfaction surveys $18,534
Exercise an Option 4 · For critical functions - TF/PPS customer satisfaction survey $0
Funding Only Action 3 · For critical functions - PPS/toll-free customer satisfaction survey $68,110
Funding Only Action 2 · For critical functions - toll-free/PPS customer satisfaction survey $3,864
Exercise an Option 1 · For critical functions - w & i toll-free/PPS customer satisfaction surveys $0
Original award $69,880
Show all 19

About this award

Written by GovTribe AI ·

This is a delivery order awarded by the Internal Revenue Service (IRS), a civilian federal agency, to ICF Macro Inc., a subsidiary of ICF International, Inc. The $1,608,126.50 contract is for the provision of Practitioner Priority Service (PPS) and Toll-Free Customer Accounts Services (CAS) customer satisfaction surveys. It is a firm-fixed-price contract issued under the GSA Professional Services Schedule (PSS), with no set-aside designation.

The IRS has utilized ICF Macro's expertise in survey research, data collection, and analysis to gather insights on taxpayer experience. ICF Macro has secured numerous prime federal contracts across multiple agencies, including the Centers for Disease Control and Prevention, National Science Foundation, and Department of Veterans Affairs. The company has also participated as a subcontractor on various federal grants and indefinite delivery vehicles. For this specific contract, ICF Macro has issued subcontracts to the National Opinion Research Center (NORC) to support the Taxpayer Experience Survey (TES) tasks.

Quick answers

Who was awarded contract TIRNO15Z000290001?

TIRNO15Z000290001 was awarded to ICF Macro Inc. by Internal Revenue Service (Department of the Treasury) on February 4, 2016.

How much is contract TIRNO15Z000290001 worth?

The government has obligated $502,447 on TIRNO15Z000290001. Its potential value, with all options, is $1,608,127.

Is contract TIRNO15Z000290001 an order under another contract?

Yes. TIRNO15Z000290001 is a delivery order under GS00F189CA, a federal supply schedule, on The Professional Services Schedule (PSS).

Was contract TIRNO15Z000290001 competed?

The extent of competition for TIRNO15Z000290001 was full and open competition. The government received 1 offer.

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