This is a firm fixed-price delivery order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Veterans Integrated Service Network 16 (VISN 16) to Creative Audio Enterprises, Inc. (doing business as Holdcom), a for-profit Subchapter S corporation. The $18,151.98 contract is for "MUSIC & MESSAGING ON HOLD SERVICE" and was not set aside for any socioeconomic category. It was awarded under the Professional Services Schedule (PSS), a Multiple Award Schedule (MAS) contract vehicle managed by the General Services Administration (GSA). The contract has an ultimate completion date of March 31, 2025. Holdcom is a professional voiceover and audio/video production company that specializes in providing customized on-hold messaging and music services, and has received several previous VA/VHA VISN 16 contracts for similar services.