Servicenow implementation and maintenance services
Active Awarded Last action
- Contract number
- H9821023F0010
- Awardee
-
ECS Federal, LLC UEI XYB4JU4PA6T4
- Awarding agency
-
Defense Human Resources Activity
Department of Defense
- Obligated
- $14,609,181
Award facts
- Contract value 76% obligated
-
- $14,609,181.43 Current, with exercised options
- $19,220,673.57 Potential, with all options
- Completion date 76% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 541330 Engineering Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 13 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Fairfax, VA 22031, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $1,697,325 | |
| Exercise an Option | $1,734,565 | |
| Funding Only Action | $37,425 | |
| Supplemental Agreement for work within scope | $522,279 | |
| Funding Only Action | -$142,600 | |
| Funding Only Action | $1,064,106 | |
| Exercise an Option | $2,284,323 | |
| Supplemental Agreement for work within scope | $514,000 | |
| Exercise an Option | $3,244,531 | |
| Supplemental Agreement for work within scope | $465,613 | |
| Funding Only Action | $2,957,115 | |
| Original award | $230,499 |
Show all 13
About this award
The Defense Human Resources Activity issued a delivery order to ECS Federal, LLC on January 20, 2023, with a ceiling value of $19.2 million for ServiceNow implementation and maintenance services, with ultimate completion targeted for January 19, 2028.
The order is issued under the GSA Multiple Award Schedule (MAS). Place of performance is Fairfax, VA. G2It, LLC, an SBA-certified 8(a) program participant and economically disadvantaged women-owned small business, is performing ServiceNow implementation and maintenance services labor as a subcontractor.
Service Contract Inventory data shows labor escalation across the order's performance. In FY2023, ECS Federal invoiced $1.6 million across 5.9 FTEs and 12,196 contractor hours at a derived rate of $128.37 per hour. FY2024 invoiced $4.4 million with 11.8 FTEs and 24,624 contractor hours at $177.77 per hour—a 38 percent increase in hourly rate. FY2025 invoiced $3.7 million across 12.2 FTEs. ECS Federal self-performed all reported hours throughout.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| G2It, LLC | $343,771 |
Quick answers
Who was awarded contract H9821023F0010?
H9821023F0010 was awarded to ECS Federal, LLC by Defense Human Resources Activity (Department of Defense) on January 20, 2023.
How much is contract H9821023F0010 worth?
The government has obligated $14,609,181 on H9821023F0010. Its potential value, with all options, is $19,220,674.
Is contract H9821023F0010 an order under another contract?
Yes. H9821023F0010 is a delivery order under GS00F072CA, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract H9821023F0010 competed?
The extent of competition for H9821023F0010 was full and open competition. The government received 13 offers.
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