Steady-state task order 2 awarded against F.H. Cann's next GEN (NG) business process operations (BPO) IDIQ contract for non-servicing and specialty programs (SPS) contact center support and…
Active Awarded Last action
- Contract number
- 91003125F0304
- Awardee
-
F.h. Cann & Associates, Inc. UEI JLCRDYL2L161
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $94,698,838
Award facts
- Contract value 100% obligated
- $94,698,837.53 Current and potential, with all options
- Completion date 93% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
- PSC
- R699 Support- Administrative: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- North Andover, MA 01845, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $4,989,013 | |
| Funding Only Action | -$340,376 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $20,393,240 | |
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $1,257,000 | |
| Funding Only Action | $14,526,693 | |
| Funding Only Action | $0 | |
| Funding Only Action | -$3,466,120 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $5,867,297 | |
| Funding Only Action | $3,723,522 | |
| Supplemental Agreement for work within scope | $849,400 | |
| Funding Only Action | $188,975 | |
| Supplemental Agreement for work within scope | $8,733,407 | |
| Supplemental Agreement for work within scope | $3,295,652 | |
| Supplemental Agreement for work within scope | $4,045,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $3,174,174 | |
| Supplemental Agreement for work within scope | $0 | |
| Funding Only Action | $8,965,023 | |
| Supplemental Agreement for work within scope | $6,011,172 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $12,485,766 |
Show all 28
About this award
The Office of Federal Student Aid issued a delivery order to F.H. Cann & Associates, Inc., a woman-owned small business, on November 1, 2024, under the NextGen Enhanced Processing Solution IDIQ for non-servicing and specialty programs contact center support and back-office processing. The order carries a ceiling value of $94.7 million and firm fixed-price terms.
This is a steady-state extension task order performing at the awardee's North Andover, Massachusetts location. The order is scheduled for completion by December 21, 2026. The NextGen Enhanced Processing Solution is an IDIQ vehicle supporting contact center and back-office processing services for federal student financial assistance programs.
Description
Steady-state task order 2 awarded against F.H. Cann's next GEN (NG) business process operations (BPO) IDIQ contract for non-servicing and specialty programs (SPS) contact center support and back-office processing.
Quick answers
Who was awarded contract 91003125F0304?
91003125F0304 was awarded to F.h. Cann & Associates, Inc. by Office of Federal Student Aid (Department of Education) on November 1, 2024.
How much is contract 91003125F0304 worth?
The government has obligated $94,698,838 on 91003125F0304.
Is contract 91003125F0304 an order under another contract?
Yes. 91003125F0304 is a delivery order under 91003120D0008, an indefinite delivery contract, on NextGen Enhanced Processing Solution.
Was contract 91003125F0304 competed?
The extent of competition for 91003125F0304 was full and open competition. The government received 4 offers.
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