The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks…

Ended Awarded Last action

Contract number
91003122F0305
Awardee
Awarding agency
Obligated
$22,920,840

Award facts

Contract value 100% obligated
$22,920,840.06 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
North Andover, MA 01845, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00018 · DE-obligation of funds. -$421,321
Funding Only Action P00017 · The purpose of this modification is to DE-obligate funding in the amount of $1,535,695.67 for ramp task order (BPO O & M activities) for the period of… -$1,535,696
Other Administrative Action P00016 · The purpose of this modification is to extend the period of performance at no additional cost to the government. There is sufficient funding on the task order… $0
Funding Only Action P00015 · The purpose of this administrative modification is to provide additional funding to fully fund the pslf pilot for the 30-day extension from april 1, 2023… $200,000
Supplemental Agreement for work within scope P00014 · The purpose of this administrative modification is to delete and replace the common pricing tables, update the hours of operation for the contact center,… $0
Other Administrative Action P00013 · The purpose of this administrative modification is to extend the period of performance for this task order from 3/31/2023 through 4/30/2023, at no additional… $0
Other Administrative Action P00012 · The purpose of this modification is to change the due date of deliverable no. 01 staffing plans and training plans from 1ST to 5TH of each month. $0
Funding Only Action P00011 · The purpose of this modification is to provide additional funding in the amount of $791,800.00 to support public service loan forgiveness (PSLF) O & M work.… $791,800
Exercise an Option P00010 $2,810,339
Exercise an Option P00009 · The purpose of this modification is to extend services under the current task order through 12/31/2022 utilizing far 52.217-8 extension of services.… $3,062,943
Other Administrative Action P00008 · To provide incremental O & M funding in the amount of $2,983,811.00, pandemic connected loan discharge O & M funds in the amount of $561,791.75, and funding… $3,974,906
Supplemental Agreement for work within scope P00007 · The purpose of this modification is to provide funds in the amount of $6,424.13, in support of "CR 6374 - emergency limited pslf waiver refresher webinar for… $6,424
Funding Only Action P00006 · The purpose of this modification is to provide incremental funding in the amount of $6,000,000.00 to fund the ramp-up task order for non-servicing contact… $8,403,581
Funding Only Action P00005 · The purpose of this modification is to add additional funding in the amount of $445,000 to support the public service loan forgiveness (PSLF) O & M work. $445,000
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to add incremental funding for the ramp-up task order, add additional funding for the pslf tasks, and incorporate/document… $1,527,458
Other Administrative Action P00003 · The purpose of this modification is to revise the hours of operation post-migration and update the performance metrics/slas. $0
Funding Only Action P00002 · The purpose of this modification is to incrementally/partially fund the ramp-up task order for non-servicing contact center support and back-office processing… $2,422,564
Supplemental Agreement for work within scope P00001 · The purpose of this modification is to add public service loan forgiveness (PSLF) employer adjudication processing to the BPO ramp-up task order. Funds in the… $402,250
Original award $830,593
Show all 19

About this award

This federal contract award is for a delivery order issued under the NextGen Enhanced Processing Solution IDIQ contract, which is valued at $22,920,840.06. The purpose of this task order is to allow NextGen BPO providers to begin performing tasks under all non-servicing functional areas. The contract was awarded to F.H. Cann & Associates, Inc., a woman-owned for-profit Subchapter S Corporation based in North Andover, Massachusetts. F.H. Cann & Associates specializes in federal contract services focused on administrative and customer service solutions, particularly for the Department of Education's Office of Federal Student Aid. This contract does not have a set-aside designation and utilizes a firm fixed-price pricing model. The ultimate completion date for this contract is May 4, 2023.

Description

The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks under all non-servicing functional areas.

Quick answers

Who was awarded contract 91003122F0305?

91003122F0305 was awarded to F.h. Cann & Associates, Inc. by Office of Federal Student Aid (Department of Education) on November 5, 2021.

How much is contract 91003122F0305 worth?

The government has obligated $22,920,840 on 91003122F0305.

Is contract 91003122F0305 an order under another contract?

Yes. 91003122F0305 is a delivery order under 91003120D0008, an indefinite delivery contract, on NextGen Enhanced Processing Solution.

Was contract 91003122F0305 competed?

The extent of competition for 91003122F0305 was full and open competition. The government received 5 offers.

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