The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks…

Ended Awarded Last action

Contract number
91003122F0304
Awardee
Awarding agency
Obligated
$19,654,485

Award facts

Contract value 100% obligated
$19,654,485.23 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Falls Church, VA 22042, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00014 · The purpose of this modification is to DE-obligate funding in the amount of $1,538,064.09 for ramp task order (BPO o & m activities) for the period of… -$1,538,064
Other Administrative Action P00013 · The purpose of this modification is to extend the period of performance at no additional cost to the government. There is sufficient funding on the task order… $0
Supplemental Agreement for work within scope P00012 · The purpose of this administrative modification is to delete and replace the common pricing tables, update the hours of operation for the contact center,… $0
Other Administrative Action P00011 · The purpose of this modification is to change the due date of deliverable no. 01 staffing plans and training plans from 1ST to 5TH of each month. $0
Other Administrative Action P00010 · The purpose of this modification is to extend the current task order from february 14, 2023 through april 30, 2023 at no additional cost to the government. $0
Exercise an Option P00009 $4,139,717
Exercise an Option P00008 · The purpose of this modification is to extend services under the current task order through 12/31/2022 utilizing far 52.217-8 extension of services.… $2,653,919
Other Administrative Action P00007 · To provide incremental funding in the amount of $2,983,811.00, pandemic connected loan discharge o & m funds in the amount of $561,791.75, and funding in the… $4,014,825
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to provide funds in the amount of $10,922.24, in support of "CR 6374 - emergency limited pslf waiver refresher webinar for… $10,922
Funding Only Action P00005 · The purpose of this modification is to provide incremental funding in the amount of $6,000,000.00 to fund the ramp-up task order for non-servicing contact… $6,000,000
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to provide funding in the amount of $12,551.10 in support of CR 6113, BPO vendor java installation licenses to support… $12,551
Supplemental Agreement for work within scope P00003 · The purpose of this modification is to add incremental funding for the ramp-up task order and incorporate/document all BPO task order change requests (CRS). $1,107,458
Other Administrative Action P00002 · The purpose of this modification is to revise the hours of operation post-migration and update the performance metrics/slas. $0
Funding Only Action P00001 · The purpose of this modification is to incrementally/partially fund the ramp-up task order for non-servicing contact center support and back-office processing… $2,422,564
Original award $830,593
Show all 15

About this award

The U.S. Department of Education's Office of Federal Student Aid (FSA) awarded a $19,654,485.23 delivery order to Maximus Federal Services, Inc., a subsidiary of Maximus, Inc., under the $1.7 billion NextGen Business Process Operations (NextGen BPO) Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The purpose of this task order is to issue identical ramp-up orders to all NextGen BPO providers, allowing them to begin performing tasks under all non-servicing functional areas. The contract does not have a set-aside designation. Maximus Federal Services, Inc. is a leading provider of government services and solutions, with extensive experience supporting federal health and human services agencies through numerous prime contract and subcontract awards.

Description

The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks under all non-servicing functional areas.

Quick answers

Who was awarded contract 91003122F0304?

91003122F0304 was awarded to Maximus Federal Services, Inc. by Office of Federal Student Aid (Department of Education) on November 5, 2021.

How much is contract 91003122F0304 worth?

The government has obligated $19,654,485 on 91003122F0304.

Is contract 91003122F0304 an order under another contract?

Yes. 91003122F0304 is a delivery order under 91003120D0005, an indefinite delivery contract, on NextGen Enhanced Processing Solution.

Was contract 91003122F0304 competed?

The extent of competition for 91003122F0304 was full and open competition. The government received 5 offers.

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