The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks…

Ended Awarded Last action

Contract number
91003122F0301
Awardee
Awarding agency
Obligated
$19,881,984

Award facts

Contract value 100% obligated
$19,881,983.51 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
CONCORD FARR, TN 37922, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00016 · DE-obligate funds. -$126,754
Funding Only Action P00015 · The purpose of this modification is to DE-obligate funding in the amount of $394.214.31 for ramp task order (BPO o & m activities) for the period of… -$394,214
Other Administrative Action P00014 · The purpose of this modification is to extend the period of performance at no additional cost to the government. There is sufficient funding on the task order… $0
Supplemental Agreement for work within scope P00013 · The purpose of this administrative modification is to delete and replace the common pricing tables, update the hours of operation for the contact center,… $0
Other Administrative Action P00012 · The purpose of this modification is to change the due date of deliverable no. 01 staffing plans and training plans from 1ST to 5TH of each month. $0
Other Administrative Action P00011 · The purpose of this modification is to extend the current task order from february 14, 2023 through april 30, 2023 at no additional cost to the government. $0
Exercise an Option P00010 $4,146,286
Exercise an Option P00009 · The purpose of this modification is to extend services under the current task order through 12/31/2022 utilizing far 52.217-8 extension of services.… $1,899,251
Other Administrative Action P00008 · To provide incremental funding in the amount of $2,983,811.00, pandemic connected loan discharge o & m funds in the amount of $561,791.75, and funding in the… $3,940,034
Supplemental Agreement for work within scope P00007 · The purpose of this modification is to provide funds in the amount of $6,561.16, in support of "CR 6374 - emergency limited pslf waiver refresher webinar for… $6,561
Supplemental Agreement for work within scope P00006 · The purpose of the this modification is to add approved CR 6113 - BPO vendor java installation to support dmcs debt manager for edfinancial federal services. $300
Funding Only Action P00005 · The purpose of this modification is to provide incremental funding in the amount of $6,000,000.00 to fund the ramp-up task order for non-servicing contact… $6,000,000
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to provide funds in the amount of $14,398.13 in support of the extension of "CR 6142 - virtual desktop pilot." $14,398
Supplemental Agreement for work within scope P00003 · The purpose of this modification is to add incremental funding for the ramp-up task order and incorporate/document all BPO task order change requests CRS). $1,107,458
Supplemental Agreement for work within scope P00002 · The purpose of this modification is to provide funding for CR 6142 - virtual desktop pilot, CR 6105 next generation - aims DCC integration solution - BPO pilot,… $35,508
Funding Only Action P00001 · The purpose of this modification is to add incremental funding to the ramp-up task order for non-servicing contact center support and back-office processing for… $2,422,564
Original award $830,593
Show all 17

About this award

This federal contract award is a delivery order issued by the U.S. Department of Education's Office of Federal Student Aid (FSA) to Edfinancial Services LLC, a for-profit limited liability company specializing in student loan servicing and federal student aid program support. The purpose of this $19,881,983.51 firm fixed-price task order is to allow Edfinancial, as one of the NextGen Enhanced Processing Solution IDIQ contract holders, to begin performing tasks under all non-servicing functional areas. This task order does not utilize any set-aside designations. Edfinancial holds two significant IDIQ contracts with FSA: the $16 billion Unified Servicing and Data Solution (USDS) contract and the $1.7 billion NextGen Enhanced Processing Solution contract, which focus on providing a range of student aid services including loan servicing, contact center support, and back-office processing.

Description

The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks under all non-servicing functional areas.

Quick answers

Who was awarded contract 91003122F0301?

91003122F0301 was awarded to Edfinancial Services LLC by Office of Federal Student Aid (Department of Education) on November 5, 2021.

How much is contract 91003122F0301 worth?

The government has obligated $19,881,984 on 91003122F0301.

Is contract 91003122F0301 an order under another contract?

Yes. 91003122F0301 is a delivery order under 91003120D0001, an indefinite delivery contract, on NextGen Enhanced Processing Solution.

Was contract 91003122F0301 competed?

The extent of competition for 91003122F0301 was full and open competition. The government received 5 offers.

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