The purpose of this task order is to acquire call center services for the enforcement and removal operations (ERO) contact center of operations (ecco)
Active Awarded Last action
- Contract number
- 70CDCR25FR0000101
- Awardee
-
Salient Crgt, Inc. UEI Q5LJNF15T2R5
- Awarding agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Obligated
- $24,404,964
Award facts
- Opportunity
-
- 70CDCR25R00000006 Solicitation number
- Contract value 31% obligated
-
- $29,274,585.08 Current, with exercised options
- $79,637,912.12 Potential, with all options
- Completion date 22% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Irvine, CA 92606, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $14,655,731 | |
| Funding Only Action | $1,866,406 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $2,434,810 | |
| Original award | $5,448,017 |
About this award
Immigration and Customs Enforcement issued a delivery order to Salient CRGT, Inc. on September 5, 2025, with a ceiling value of $79.6 million, to deliver call center services for the Enforcement and Removal Operations (ERO) Contact Center of Operations (ECCO) through September 4, 2030.
The order is issued under the Scalable Ways to Implement Flexible Tasks (SWIFT) IDIQ, a single-award ICE indefinite delivery vehicle providing platform-as-a-service solutions including software configuration, customization, administration, operations and maintenance, help desk services, and performance monitoring. Place of performance is Irvine, CA.
The order exercises Option Period 1 under firm fixed price terms with no set-aside. Capgemini Government Solutions LLC is the named subcontractor supporting ECCO operations.
Service Contract Inventory data for FY2025 shows 2.0 FTEs performing 4,194 contractor hours at a derived government-paid hourly rate of $19.85 per hour, with 40 percent of hours subcontracted.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| Capgemini Government Solutions LLC | $2,022,000 |
Quick answers
Who was awarded contract 70CDCR25FR0000101?
70CDCR25FR0000101 was awarded to Salient Crgt, Inc. by Immigration and Customs Enforcement (Department of Homeland Security) on September 5, 2025.
How much is contract 70CDCR25FR0000101 worth?
The government has obligated $24,404,964 on 70CDCR25FR0000101. Its current value, with exercised options, is $29,274,585. Its potential value, with all options, is $79,637,912.
Is contract 70CDCR25FR0000101 an order under another contract?
Yes. 70CDCR25FR0000101 is a delivery order under 70CTD022D00000013, an indefinite delivery contract, on Scalable Ways to Implement Flexible Tasks (SWIFT).
Was contract 70CDCR25FR0000101 competed?
The extent of competition for 70CDCR25FR0000101 was full and open competition. The government received 1 offer.
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