Help desk, IT operations, and cybersecurity services

Active Awarded Last action

Contract number
W9124J23F0073
Awardee
Awarding agency
Obligated
$11,869,316

Award facts

Opportunity
  • W9124J23R0005 Solicitation number
Contract value 100% obligated
$11,869,315.85 Current and potential, with all options
Completion date 98% complete
Current and potential, with all options
Funding agency
Department of the Army Department of Defense
Set-aside
Competitive 8(a)
Competition
Full and Open Competition after exclusion of sources · 23 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
JBSA FT SAM HOUSTON, TX 78234, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00006 · Incorporate far 52.217-8. $1,512,317
Funding Only Action P00005 $742
Funding Only Action P00004 · Decrease clin 2006. -$742
Other Administrative Action P00003 · The purpose of this modification is to update and modify far clause 52.212-5 in accordance with class deviation 2025-O0003. Under far 52.212-5 the following… $0
Supplemental Agreement for work within scope P00002 · Daily operations tier 2 $3,390,294
Exercise an Option P00001 $3,460,030
Original award $3,506,674

About this award

The Department of the Army issued a delivery order to Digital Consultants, LLC, an SBA 8(a) certified minority-owned and Asian-Pacific American-owned small disadvantaged business, on May 9, 2023, under the 8(a) STARS III GWAC for help desk, IT operations, and cybersecurity services. The order has a ceiling value of $11.869 million and an ultimate completion date of November 14, 2026. Place of performance is JBSA Fort Sam Houston, Texas.

The 8(a) STARS III is a GSA-administered government-wide acquisition contract supporting IT services across federal agencies under the competitive 8(a) set-aside. Pricing is firm fixed price. The order incorporates FAR 52.217-8.

Salient CRGT, Inc. and Napatree Technology LLC are named subcontractors.

Service Contract Inventory reporting shows that as of fiscal year 2025, the order engaged 24.9 FTEs across 51,776 contractor hours at a blended derived government-paid rate of $66.25 per hour. The labor footprint has grown year-over-year: FY2023 invoiced $1.1 million across 11.8 FTEs, FY2024 invoiced $3.4 million across 24.8 FTEs, and FY2025 invoiced $3.4 million across 24.9 FTEs. In FY2025, subcontractors performed 21 percent of contractor hours.

Subawards

Subcontractor Amount Awarded
Salient Crgt, Inc. HELP DESK, IT OPERATIONS, AND CYBERSECURITY SERVICES ARNORTH HelpDesk IT Ops and Cyber Security $2,851,514
Napatree Technology LLC Help desk, IT operations, and cybersecurity services arnorth helpdesk, IT OPS and cybersecurity bridge contract $46,892

Quick answers

Who was awarded contract W9124J23F0073?

W9124J23F0073 was awarded to Digital Consultants, LLC by MICC Fort Sam Houston (Mission and Installation Contracting Command) on May 9, 2023.

How much is contract W9124J23F0073 worth?

The government has obligated $11,869,316 on W9124J23F0073.

Which agency awarded contract W9124J23F0073?

MICC Fort Sam Houston (Mission and Installation Contracting Command) awarded W9124J23F0073, with funding from Department of the Army (Department of Defense).

Is contract W9124J23F0073 an order under another contract?

Yes. W9124J23F0073 is a delivery order under 47QTCB21D0337, a government wide acquisition contract (GWAC), on 8(a) STARS III (STARS III).

Was contract W9124J23F0073 competed?

The extent of competition for W9124J23F0073 was full and open competition after exclusion of sources. The government received 23 offers. It was set aside: Competitive 8(a).

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