Ginnie MAE customer experience gnma CX

Ended Awarded Last action

Contract number
47QFDA24F0028
Awardee
Awarding agency
Obligated
$1,566,261

Award facts

Opportunity
  • 47QFDA23R0013 Solicitation number
Contract value 100% obligated
$1,566,260.87 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Funding agency
Government National Mortgage Association Department of Housing and Urban Development
NAICS code
541330 Engineering Services
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20410, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00005 · Ginnie MAE customer experience gnma CX close out. $0
Terminate for Convenience P00004 · Ginnie MAE customer experience gnma CX full termination for convenience in accordance with rtws initiative. -$573,597
Terminate for Convenience P00003 · Notice of full termination for convenience for rtws initiative. $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $2,139,858

About this award

The Government National Mortgage Association issued a delivery order to Bixal Solutions Incorporated on May 17, 2024, with a ceiling value of $1,566,260.87, for Ginnie Mae Customer Experience closeout support. The order is issued under the One Acquisition Solution for Integrated Services - Small Business (OASIS SB) IDIQ as a Total Small Business set-aside.

Bixal Solutions is an SBA-certified women-owned small business. Place of performance is Washington, DC. The ultimate completion date is May 16, 2029.

In FY2024, the order invoiced $527 thousand across 1.7 FTEs and 3,498 contractor hours at a derived government-paid rate of $150.80 per hour. In FY2025, invoicing rose to $858 thousand, scaling to 2.3 FTEs and 4,742 contractor hours at $181.02 per hour—a rising year-over-year rate trend. Deloitte Consulting LLP is a named subcontractor, performing 41 percent of contractor hours in FY2025.

Subawards

Subcontractor Amount Awarded
Deloitte Consulting LLP GINNIE MAE CUSTOMER EXPERIENCE GNMA CX "The Subcontractor will provide services and resources in support of Bixal’s HUD Ginnie Mae Customer Experience… $855,088

Quick answers

Who was awarded contract 47QFDA24F0028?

47QFDA24F0028 was awarded to Bixal Solutions Incorporated by Federal Acquisition Service (General Services Administration) on May 17, 2024.

How much is contract 47QFDA24F0028 worth?

The government has obligated $1,566,261 on 47QFDA24F0028.

Which agency awarded contract 47QFDA24F0028?

Federal Acquisition Service (General Services Administration) awarded 47QFDA24F0028, with funding from Government National Mortgage Association (Department of Housing and Urban Development).

Is contract 47QFDA24F0028 an order under another contract?

Yes. 47QFDA24F0028 is a delivery order under 47QRAD20D8176, an indefinite delivery contract, on One Acquisition Solution for Integrated Services - Small Business (OASIS SB).

Was contract 47QFDA24F0028 competed?

The extent of competition for 47QFDA24F0028 was full and open competition after exclusion of sources. The government received 5 offers. It was set aside: Total Small Business.

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