Monitoring and evaluation of medicare part c and d plan sponsors customer service and pharmacy call centers
Active Awarded Last action
- Contract number
- 75FCMC23F0120
- Awardee
-
Hendall Inc. UEI P83UA59FQ9V8
- Awarding agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Obligated
- $7,376,382
Award facts
- Contract value 80% obligated
-
- $7,376,382.00 Current, with exercised options
- $9,228,942.00 Potential, with all options
- Completion date 63% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Rockville, MD 20850, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,821,315 | |
| Exercise an Option | $1,795,993 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,759,119 | |
| Other Administrative Action | $185,527 | |
| Original award | $1,814,428 |
About this award
The Centers for Medicare and Medicaid Services issued a delivery order to Hendall Inc. on August 31, 2023, under the GSA Multiple Award Schedule for monitoring and evaluation of Medicare Part C and D plan sponsors' customer service and pharmacy call centers, with a ceiling value of $9.23 million and ultimate completion date of August 30, 2028.
Place of performance is Rockville, MD. American Institutes For Research In The Behavioral Sciences provides personnel and call center infrastructure as subcontractor.
Service Contract Inventory reporting shows actual government-invoiced labor of $31 thousand in FY2023 (0.1 FTEs, 230 contractor hours), $2 million in FY2024 (14.8 FTEs, 30,866 contractor hours), and $1.8 million in FY2025 (12.8 FTEs, 26,637 contractor hours). Derived government-paid hourly rates were $132.88/hr in FY2023, declining to $64.69/hr in FY2024 and $65.94/hr in FY2025 (blended prime and subcontractor figures). In FY2025, 55 percent of contractor hours were subcontracted out. Pricing type is Time and Materials with no set-aside.
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| American Institutes For Research In The Behavioral Sciences | $2,518,658 |
Quick answers
Who was awarded contract 75FCMC23F0120?
75FCMC23F0120 was awarded to Hendall Inc. by Centers for Medicare and Medicaid Services (Department of Health and Human Services) on August 31, 2023.
How much is contract 75FCMC23F0120 worth?
The government has obligated $7,376,382 on 75FCMC23F0120. Its potential value, with all options, is $9,228,942.
Is contract 75FCMC23F0120 an order under another contract?
Yes. 75FCMC23F0120 is a delivery order under 47QRAA19D001A, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75FCMC23F0120 competed?
The extent of competition for 75FCMC23F0120 was full and open competition. The government received 2 offers.
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