ACF ORR national call center (NCC) and sexual abuse hotline (SAH) support

Ended Awarded Last action

Contract number
140D0425F0920
Awardee
Awarding agency
Obligated
$9,951,348

Award facts

Opportunity
  • 140D0425Q0507 Solicitation number
Contract value 19% obligated
  • $9,951,348.40 Current, with exercised options
  • $52,354,324.57 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Administration for Children and Families Department of Health and Human Services
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Rockville, MD 20847, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00002 $0
Other Administrative Action P00001 · ACF ORR national call center (NCC) and sexual abuse hotline (SAH) support the purpose of modification 1 is to correct an error in the invoice schedule for… $0
Original award $9,951,348

About this award

The Administration for Children and Families issued a delivery order to Hendall Inc. on September 25, 2025, under the GSA Multiple Award Schedule (MAS) for ACF ORR National Call Center and Sexual Abuse Hotline support, with a ceiling value of $52.4 million and an ultimate completion date of September 29, 2030.

The GSA MAS is a governmentwide schedule contract vehicle supporting multiple service categories across federal agencies. Place of performance is Rockville, Maryland. The order carries firm fixed-price pricing. International Rescue Committee, Inc. is named as a subcontractor, providing subject matter expertise and support services as of December 3, 2025. Modification 2 to this order was administrative in nature, reflecting a contracting officer change.

Subawards

Subcontractor Amount Awarded
International Rescue Committee, Inc. ACF ORR NATIONAL CALL CENTER (NCC) AND SEXUAL ABUSE HOTLINE (SAH) SUPPORT The purpose of this Subcontract Agreement is to provide subject matter expertise and… $777,368

Quick answers

Who was awarded contract 140D0425F0920?

140D0425F0920 was awarded to Hendall Inc. by Interior Business Center (Office of Policy Management and Budget) on September 25, 2025.

How much is contract 140D0425F0920 worth?

The government has obligated $9,951,348 on 140D0425F0920. Its potential value, with all options, is $52,354,325.

Which agency awarded contract 140D0425F0920?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0425F0920, with funding from Administration for Children and Families (Department of Health and Human Services).

Is contract 140D0425F0920 an order under another contract?

Yes. 140D0425F0920 is a delivery order under 47QRAA19D001A, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 140D0425F0920 competed?

The extent of competition for 140D0425F0920 was full and open competition. The government received 6 offers.

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