Call center for participants and researchers' workbench

Ended Awarded Last action

Contract number
75N98024F00405
Awardee
Awarding agency
Obligated
$5,982,554

Award facts

Contract value 18% obligated
  • $5,982,553.67 Current, with exercised options
  • $33,045,262.95 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
541611 Administrative Management and General Management Consulting Services
PSC
R499 Support- Professional: Other
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20001, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

This is a $33,045,262.95 delivery order contract awarded by the Office of Logistics and Acquisition Operations, a civilian agency, to Tactis, LLC, a for-profit S-corporation and certified HUBZone small business. The contract is for call center services for participants and researchers' workbench under the General Services Administration (GSA) Multiple Award Schedule (MAS) contract vehicle. The five-year contract does not have a set-aside designation and will run through September 2029. Tactis, LLC has previously performed as a prime contractor and subcontractor providing marketing, communications, digital, and contact center services to various federal agencies. This award is one of two active indefinite-delivery, indefinite-quantity (IDIQ) contracts Tactis, LLC holds with federal agencies, the other being a $50 million IDIQ with the Department of Justice Bureau of Prisons and a $15 million contract with the GSA Federal Acquisition Service.

Quick answers

Who was awarded contract 75N98024F00405?

75N98024F00405 was awarded to Tactis, LLC by Office of Logisitics and Acquisition Operations (National Institutes of Health) on September 29, 2024.

How much is contract 75N98024F00405 worth?

The government has obligated $5,982,554 on 75N98024F00405. Its potential value, with all options, is $33,045,263.

Is contract 75N98024F00405 an order under another contract?

Yes. 75N98024F00405 is a delivery order under 47QRAA18D00F9, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75N98024F00405 competed?

The extent of competition for 75N98024F00405 was full and open competition. The government received 1 offer.

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