Call center support services
Ended Awarded Last action
- Contract number
- 75N98021F00365
- Awardee
-
Tactis, LLC UEI PDMJREMF5ED6
- Awarding agency
-
Office of Logisitics and Acquisition Operations
National Institutes of Health, Department of Health and Human Services
- Obligated
- $18,025,268
Award facts
- Opportunity
-
- RFQ1487649 Solicitation number
- Contract value 100% obligated
- $18,025,268.20 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Washington, DC 20001, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $5,965,400 | |
| Other Administrative Action | $7,195,441 | |
| Other Administrative Action | $2,664,638 | |
| Original award | $2,199,789 |
About this award
This is a delivery order contract awarded to Tactis, LLC by the Office of Logistics and Acquisition Operations, a civilian agency, for $18,025,268.20 in call center support services. The contract has an ultimate completion date of September 28, 2024 and is under the Multiple Award Schedule (MAS) contract vehicle. Tactis, LLC is a customer experience agency that has previously provided marketing, communications, digital, and contact center services to various federal agencies including the General Services Administration, Department of Justice, and Department of Health and Human Services. This award does not have a set-aside designation.
Quick answers
Who was awarded contract 75N98021F00365?
75N98021F00365 was awarded to Tactis, LLC by Office of Logisitics and Acquisition Operations (National Institutes of Health) on September 29, 2021.
How much is contract 75N98021F00365 worth?
The government has obligated $18,025,268 on 75N98021F00365.
Is contract 75N98021F00365 an order under another contract?
Yes. 75N98021F00365 is a delivery order under 47QRAA18D00F9, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 75N98021F00365 competed?
The extent of competition for 75N98021F00365 was full and open competition. The government received 3 offers.
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