Survey of healthcare experience of patients IDIQ

Ended Awarded Last action

Contract number
36C77624N0463
Awardee
Awarding agency
Obligated
$10,810,369

Award facts

Contract value 100% obligated
$10,810,368.56 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Conyers, GA 30013, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00004 -$1,448,299
Supplemental Agreement for work within scope P00002 -$250
Supplemental Agreement for work within scope P00001 · Survey of healthcare experience of patients IDIQ to 1 $0
Original award $12,258,917

About this award

The U.S. Department of Veterans Affairs Technology Acquisition Center awarded a delivery order valued at $10.81 million to Dix-Gra, Inc. for a Survey of Healthcare Experience of Patients initiative. This order, issued on July 1, 2024, with an ultimate completion date of September 30, 2025, is issued under a larger Indefinite Delivery Contract with a $99 million ceiling. Dix-Gra, Inc., a small business corporation based in Conyers, Georgia, specializes in healthcare experience surveys and patient population analytics services. The work will be performed in Conyers, Georgia, using firm fixed-price compensation with no set-aside designation applied to this particular delivery order.

Under this contract, Dix-Gra will conduct comprehensive Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys to assess patient experiences within the Veterans Affairs healthcare system. The company will be responsible for survey data collection, analysis, reporting, trending, and developing related educational materials to support VA quality improvement initiatives. This engagement builds on Dix-Gra's established track record of delivering patient experience assessment services exclusively to federal healthcare agencies, demonstrating specialized expertise in measuring healthcare quality and patient satisfaction across VA patient populations.

Subawards

Subcontractor Amount Awarded
Arvig Enterprises Inc. SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ Inbound SHEP calls and critical service alerts $16,102
Questionpro Inc. SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ VIP panel support $254,000
Ipsos Public Affairs, LLC SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ FedRamp support, data collection and data analysis $4,260,114

Quick answers

Who was awarded contract 36C77624N0463?

36C77624N0463 was awarded to Dix-Gra, Inc. by VA Technology Acquisition Center (Headquarters) on July 1, 2024.

How much is contract 36C77624N0463 worth?

The government has obligated $10,810,369 on 36C77624N0463.

Is contract 36C77624N0463 an order under another contract?

Yes. 36C77624N0463 is a delivery order under 36C77624D0002, an indefinite delivery contract.

Was contract 36C77624N0463 competed?

The extent of competition for 36C77624N0463 was full and open competition after exclusion of sources.

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