Survey of healthcare experience of patients IDIQ

Active Indefinite Delivery Contract Awarded Last action

Contract number
36C77624D0002
Awardee
Awarding agency
Task orders
4 $34,463,873 obligated

Award facts

Opportunity
Combined order value
  • $34,464,004 Current, with exercised options
  • $34,919,021 Potential, with all options
Last date to order 51% complete
IDV ceiling 35% used
$99,000,000.00
Award type
Single award
Who can order
Only the awarding agency
Contracting staff
Funding agency
VA Technology Acquisition Center Headquarters, Department of Veterans Affairs
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 3 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The VA Technology Acquisition Center awarded a single-award IDIQ to Dix-Gra, Inc., a small business, on April 10, 2024, for survey of healthcare experience of patients, with a $99 million ceiling and ultimate completion date of April 9, 2029. The contract carries a total small business set-aside.

Place of performance is Conyers, Georgia. The originating solicitation, posted August 9, 2022, and closed June 16, 2023, sought comprehensive patient experience assessment services, including Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey instruments, data collection, reporting, trending, and analytics for the VA's healthcare system.

The IDIQ is classified under NAICS 541910 (survey data collection and analytics services). Three delivery orders have been issued to date: a $10.81 million order awarded July 1, 2024 (ultimate completion September 30, 2025); an $11.46 million order awarded July 1, 2025 (ultimate completion September 30, 2026); and an $11.98 million order under total small business set-aside awarded July 1, 2026 (ultimate completion September 30, 2027). All orders are firm fixed price and performed in Conyers, Georgia.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00003 $0
Supplemental Agreement for work within scope P00002 · Survey of healthcare experience of patients IDIQ - EO 14398 $0
Other Administrative Action P00001 $0
Original award $0

Subawards

Subcontractor Amount Awarded
Arvig Enterprises Inc. SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ Inbound SHEP calls and critical service alerts $16,102
Questionpro Inc. SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ VIP panel support $254,000
Ipsos Public Affairs, LLC SURVEY OF HEALTHCARE EXPERIENCE OF PATIENTS IDIQ FedRamp support, data collection and data analysis $4,260,114

Quick answers

Who was awarded contract 36C77624D0002?

36C77624D0002 was awarded to Dix-Gra, Inc. by Veterans Integrated Service Network 9 (Veterans Health Administration) on April 10, 2024.

How much is contract 36C77624D0002 worth?

Orders under 36C77624D0002 have obligated $34,463,873. Their combined current value, with exercised options, is $34,464,004. Their combined potential value, with all options, is $34,919,021. 36C77624D0002's own ceiling is $99,000,000.

How many orders have been placed under contract 36C77624D0002?

4 orders have been placed under 36C77624D0002, the latest on August 14, 2026.

Which agency awarded contract 36C77624D0002?

Veterans Integrated Service Network 9 (Veterans Health Administration) awarded 36C77624D0002, with funding from VA Technology Acquisition Center (Headquarters).

Who can order from contract 36C77624D0002?

36C77624D0002 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 36C77624D0002 competed?

The extent of competition for 36C77624D0002 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.

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