To from multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. Incorporate dcma approved novation agreement.

Active Awarded Last action

Contract number
36C10D22N0007
Awardee
Awarding agency
Obligated
$87,916,098

Award facts

Contract value 95% obligated
  • $87,916,098.46 Current, with exercised options
  • $92,110,738.50 Potential, with all options
Completion date 82% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20006, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00022 · The purpose of this modification is to add additional funding to the task order for print and mail services supporting NCA during the option 4 period of… $134,121
Exercise an Option P00021 · The purpose of this modification is to exercise option 4 period of performance under the task order. $21,420,628
Supplemental Agreement for work within scope P00020 · The purpose of this modification is to add funding under clin 3009 for print and mail services supporting VISN 20 during the option three period of performance. $3,135
Supplemental Agreement for work within scope P00019 · The purpose of this modification is to realign funding between EXIS8ITING clins. -$0
Supplemental Agreement for work within scope P00018 · The purpose of this modification is to add funding under clin 3009 to support an increased volume of NCA correspondence requiring printing and mailing. $102,374
Supplemental Agreement for work within scope P00017 · The purpose of this modification is to add funding to support the integration of VHA VISN 20 printing operations and fulfill VHA training requirements under the… $56,535
Supplemental Agreement for work within scope P00016 · The purpose of this modification is to add funding and readjust quantities under the option three period of performance. $1,066,704
Supplemental Agreement for work within scope P00015 · The purpose of this modification to readjust funding under the option three period of performance. -$1
Supplemental Agreement for work within scope P00014 · P00014 modification to DE-obligate excess funds from option period one & 2 -$1,342,443
Supplemental Agreement for work within scope P00013 · P00013 modification to exercise optional clins and incorporate changes $1,874,205
Supplemental Agreement for work within scope P00012 · P0012 modification to exercise option period three and changes. $18,323,902
Supplemental Agreement for work within scope P00011 · P0011 modification for clin realignment and PWS replacement. -$0
Supplemental Agreement for work within scope P00010 · Modification to decrease excess funding -$3,386,470
Supplemental Agreement for work within scope P00009 · Modification to update electronic delivery -$1
Supplemental Agreement for work within scope P00008 · Modification in accordance with far 52.212-4(c) $0
Supplemental Agreement for work within scope P00007 · Modification to update optional tasks for survivor benefits pamphlets and package recovery. $0
Supplemental Agreement for work within scope P00006 · Modification to distribute survivor benefits pamphlets. $74,687
Supplemental Agreement for work within scope P00005 · To option modification from multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. $18,883,370
Supplemental Agreement for work within scope P00004 · To modification from multiple award IDIQ contract for the veterans intake, conversion, and communication services (viccs) program. $0
Supplemental Agreement for work within scope P00003 $0
Supplemental Agreement for work within scope P00002 $307,536
Exercise an Option P00001 $15,987,205
Original award $14,410,611
Show all 23

About this award

The Department of Veterans Affairs issued a delivery order to General Dynamics Information Technology, Inc., on September 23, 2022, under the Veterans Intake, Conversion, and Communication Services (VICCS) multiple-award IDIQ, with a ceiling value of $92.1 million and ultimate completion date of September 22, 2027. This modification adds funding for print and mail services supporting the National Cemetery Administration during the option 4 period of performance.

The VICCS IDIQ supports intake, conversion, and communication services across the Veterans Health Administration. Place of performance is Washington, DC. The order is priced firm fixed price with no set-aside designation.

Service Contract Inventory data shows the order's labor footprint has grown substantially. In FY2025, the most recent reported year, the order deployed 58.9 FTEs across 122,436 contractor hours, generating $17.6 million in invoiced revenue at a derived government-paid hourly rate of $143.68/hr. FY2024 reported 53.9 FTEs and $14.3 million in invoiced revenue at $127.68/hr. The year-over-year trend in both FTE count and hourly rates is rising. In FY2025, subcontractors accounted for 87% of contractor hours, with Amatriot Group LLC (veteran-owned small business), Dove Wing Technologies Inc. (HUBZone firm), and HLP Integration LLC named among the subcontractor team.

Subawards

Subcontractor Amount Awarded
Amatriot Group LLC TO FROM MULTIPLE AWARD IDIQ CONTRACT FOR THE VETERANS INTAKE, CONVERSION, AND COMMUNICATION SERVICES (VICCS) PROGRAM. INCORPORATE DCMA APPROVED NOVATION… $1,206,665
Dove Wing Technologies Inc. TO FROM MULTIPLE AWARD IDIQ CONTRACT FOR THE VETERANS INTAKE, CONVERSION, AND COMMUNICATION SERVICES (VICCS) PROGRAM. INCORPORATE DCMA APPROVED NOVATION… $858,300
Carahsoft Technology Solutions Inc. TO FROM MULTIPLE AWARD IDIQ CONTRACT FOR THE VETERANS INTAKE, CONVERSION, AND COMMUNICATION SERVICES (VICCS) PROGRAM. INCORPORATE DCMA APPROVED NOVATION… $57,750
Veracity Consulting Group, LLC TO FROM MULTIPLE AWARD IDIQ CONTRACT FOR THE VETERANS INTAKE, CONVERSION, AND COMMUNICATION SERVICES (VICCS) PROGRAM. services $67,869
HLP Integration, LLC TO FROM MULTIPLE AWARD IDIQ CONTRACT FOR THE VETERANS INTAKE, CONVERSION, AND COMMUNICATION SERVICES (VICCS) PROGRAM. INCORPORATE DCMA APPROVED NOVATION… $2,554,740

Quick answers

Who was awarded contract 36C10D22N0007?

36C10D22N0007 was awarded to General Dynamics Information Technology, Inc. by VBA Headquarters (Veterans Benefits Administration) on September 23, 2022.

How much is contract 36C10D22N0007 worth?

The government has obligated $87,916,098 on 36C10D22N0007. Its potential value, with all options, is $92,110,739.

Which agency awarded contract 36C10D22N0007?

VBA Headquarters (Veterans Benefits Administration) awarded 36C10D22N0007, with funding from Department of Veterans Affairs.

Is contract 36C10D22N0007 an order under another contract?

Yes. 36C10D22N0007 is a delivery order under 36C10E19D0015, an indefinite delivery contract, on Veterans Intake, Conversion, and Communication Services.

Was contract 36C10D22N0007 competed?

The extent of competition for 36C10D22N0007 was full and open competition. The government received 2 offers.

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