This effort provides maintenance for the hardware used with the visitor intake process (VIPR) project. VIPR kiosks provide the check-in interface for visitors to field offices for scheduled…

Active Awarded Last action

Contract number
28321326FDX030048
Awardee
Awarding agency
Obligated
$831,304

Award facts

Contract value 100% obligated
$831,303.84 Current and potential, with all options
Completion date 58% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Baltimore, MD 21235, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00002 $692,753
Funding Only Action P00001 $69,275
Original award $69,275

About this award

The Social Security Administration issued a delivery order to Reliasource, Inc. on April 6, 2026, for maintenance and virtual desktop infrastructure support of the Visitor Intake Processing (VIPR) kiosk program, with a ceiling value of $831,303.84.

This is a firm fixed-price delivery order under SSA's Virtual Desktop Infrastructure - VIPR Kiosk Replacement/Refreshment program. Reliasource is a small disadvantaged business, woman-owned, and Hispanic American-owned firm headquartered in Baltimore, Maryland. Place of performance is Baltimore, MD. The order extends through April 5, 2027. VIPR kiosks provide the check-in interface for visitors to SSA field offices for both scheduled appointments and unscheduled visits. No set-aside was applied to this delivery order.

Description

This effort provides maintenance for the hardware used with the visitor intake process (VIPR) project. VIPR kiosks provide the check-in interface for visitors to field offices for scheduled appointments and unscheduled visits. The visitor intake proc

Quick answers

Who was awarded contract 28321326FDX030048?

28321326FDX030048 was awarded to Reliasource, Inc. by Social Security Administration on April 6, 2026.

How much is contract 28321326FDX030048 worth?

The government has obligated $831,304 on 28321326FDX030048.

Is contract 28321326FDX030048 an order under another contract?

Yes. 28321326FDX030048 is a delivery order under 28321322D00060012, an indefinite delivery contract.

Was contract 28321326FDX030048 competed?

The extent of competition for 28321326FDX030048 was full and open competition.

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