Help desk support - system administrator

Ended Awarded Last action

Contract number
19AQMM24F1517
Awardee
Awarding agency
Obligated
$223,701

Award facts

Contract value 56% obligated
$399,813.54 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Bureau of Human Resources Department of State
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Labor Hours
Place of performance
Washington, DC 20522, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00004 -$6,691
Funding Only Action P00003 $27,483
Other Administrative Action P00002 · COR replacement system administrator and help desk support $0
Funding Only Action P00001 · Added incremental funding system administrator and help desk support $142,910
Original award $60,000

About this award

The Department of State's Bureau of Human Resources awarded a delivery order valued at $399,813.54 to Bowhead Program Management & Operations, LLC for help desk support and system administrator services, with performance in Washington, DC. This delivery order, which extends through September 27, 2025, was issued without a set-aside designation and represents labor-hour-based pricing. Bowhead, an Alaska Native Corporation-owned SBA-certified 8(a) Program participant and small disadvantaged business headquartered in Springfield, Virginia, was selected to provide replacement system administrator coverage and continued help desk support for the Bureau of Human Resources' IT operations.

This award is executed under the Department of State's $25 million single-award 8(a) sole source Indefinite Delivery Contract effective September 30, 2021 through September 27, 2026, which has proven highly successful with eight delivery orders issued to date totaling over $28.2 million. Bowhead's sustained performance under this vehicle reflects the Bureau's confidence in the contractor's ability to deliver critical IT support services. The contractor frequently engages subcontractors including small disadvantaged businesses and service-disabled veteran-owned small businesses to enhance service delivery capabilities, leveraging its extensive experience in providing comprehensive professional and technical services across multiple federal agencies.

Quick answers

Who was awarded contract 19AQMM24F1517?

19AQMM24F1517 was awarded to Bowhead Program Management & Operations, LLC by Office of Acquisition Management (Department of State) on September 28, 2024.

How much is contract 19AQMM24F1517 worth?

The government has obligated $223,701 on 19AQMM24F1517. Its current value, with exercised options, is $399,814.

Which agency awarded contract 19AQMM24F1517?

Office of Acquisition Management (Department of State) awarded 19AQMM24F1517, with funding from Bureau of Human Resources (Department of State).

Is contract 19AQMM24F1517 an order under another contract?

Yes. 19AQMM24F1517 is a delivery order under 19AQMM21D0154, an indefinite delivery contract.

Was contract 19AQMM24F1517 competed?

The extent of competition for 19AQMM24F1517 was not available for competition.

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