Requirement for intermediate helpdesk specialist for OIG.

Ended Awarded Last action

Contract number
19AQMM24F0280
Awardee
Awarding agency
Obligated
$760,323

Award facts

Contract value 100% obligated
$760,352.72 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Bureau of Diplomatic Teleservices Department of State
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Labor Hours
Place of performance
Arlington, VA 22219, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00004 · Extension and funding action $132,920
Funding Only Action P00003 · Requirement for intermediate helpdesk specialist for OIG to add funding. $159,504
Exercise an Option P00002 · Requirement for intermediate helpdesk specialist for OIG to exercise option year 1 and add funding. $159,504
Funding Only Action P00001 · Requirement for intermediate helpdesk specialist for OIG to add funding. $156,878
Original award $151,517

About this award

The U.S. Bureau of Diplomatic Teleservices awarded a delivery order contract to Pacarctic, LLC on January 30, 2024, for Intermediate Helpdesk Specialist services supporting the Office of Inspector General (OIG). This extension and funding action carries a ceiling value of $760,352.72 under a labor-hour pricing model, with performance scheduled through June 30, 2026, at the Arlington, Virginia location. The contract does not utilize a socioeconomic set-aside. Pacarctic, an 8(a) certified small disadvantaged business and wholly-owned subsidiary of Koniag, Inc., an Alaska Native Corporation, is positioned as a child contract vehicle under a larger indefinite delivery/indefinite quantity contract framework.

Pacarctic brings substantial federal contracting experience in IT services and professional staffing across multiple civilian agencies, including previous work with the Department of State and its various bureaus. The company holds several significant vehicles enabling this engagement, including an 8(a) STARS III Government Wide Acquisition Contract valued at $50 billion for IT services and IT-enabled solutions through the GSA Federal Acquisition Service, extending through July 1, 2026. The helpdesk support services being delivered under this delivery order align with Pacarctic's documented capabilities in network management, helpdesk services, and IT consulting, enabling the State Department's OIG to maintain operational continuity through specialized technical staffing support.

Quick answers

Who was awarded contract 19AQMM24F0280?

19AQMM24F0280 was awarded to Pacarctic, LLC by Office of Acquisition Management (Department of State) on January 30, 2024.

How much is contract 19AQMM24F0280 worth?

The government has obligated $760,323 on 19AQMM24F0280. Its current value, with exercised options, is $760,353.

Which agency awarded contract 19AQMM24F0280?

Office of Acquisition Management (Department of State) awarded 19AQMM24F0280, with funding from Bureau of Diplomatic Teleservices (Department of State).

Is contract 19AQMM24F0280 an order under another contract?

Yes. 19AQMM24F0280 is a delivery order under 19AQMM20D0061, an indefinite delivery contract.

Was contract 19AQMM24F0280 competed?

The extent of competition for 19AQMM24F0280 was not available for competition.

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