Bureau of Diplomatic Teleservices

The Department of State Bureau of Diplomatic Teleservices is a civilian sub-agency that procures telecommunications, internet connectivity, and related telecom infrastructure services for U.S. diplomatic missions, consulates, and embassies worldwide.

The Bureau has awarded 1,472 federal contracts totaling $411.9 million in combined potential value since 1999, with $284.5 million obligated to date. Contract award volume has declined over the last five years: 107 awards in 2022, 82 in 2023, 89 in 2024, 61 in 2025, and 32 year-to-date in 2026. The most recent recorded award date is September 30, 2026.

The competitive landscape is highly fragmented on both count and value measures. Over the last five years, the top five award recipients by count hold 59 percent of recent awards, but the distribution is dominated by miscellaneous foreign awardees across three separate entries (124, 55, and 18 awards respectively, totaling $13.6 million combined potential value). Liptinfor Niger SA and Deutsche Telekom Business Solutions GMBH each hold 14 awards. By potential value, the top five hold only 6 percent of combined recent value—a structural signal that the Bureau's contract portfolio is distributed across a long tail of small-value task orders, purchase orders, or schedule calls. The highest-value recent contractors are New TECH Solutions, Inc. ($6 million across 12 awards) and Middle East Internet CO. LTD. - Cyberia ($4.8 million across 12 awards); both are minor players by overall portfolio depth. No single U.S. domestic prime contractor dominates the portfolio.

Set-asides are minimal: 97 percent of awards carry no set-aside designation, 2 percent are small-business set-asides, and 1 percent are 8(a) sole-source awards. The Bureau conducts almost no reserved or targeted competition. Across 185 distinct prime contractors awarded over the portfolio lifetime, the fragmentation and foreign-awardee concentration reflect the Bureau's operational model—leveraging local telecommunications providers and infrastructure partners at overseas diplomatic posts rather than competing awards through centralized domestic primes.

No recent contract opportunities are present in the source data, indicating either limited near-term solicitation activity or a procurement model reliant on standing agreements and direct contracts with in-country providers rather than open competition.