This is a firm fixed price definitive contract awarded to KSA Integration LLC, a service-disabled veteran-owned small business (SDVOSB), by the United States Marine Corps. The $18,857,132.80 contract provides call center support services for the Marine Corps Recovery Care Program and Wounded Warrior Regiment. KSA will operate the Wounded Warrior Call Center in Quantico, VA and satellite contact centers in Camp Lejeune, NC and Camp Pendleton, CA to assist approximately 35,000 wounded, ill, and injured Marines, Navy personnel attached to Marine units, and their families. The contract covers a range of services including call center operations, non-medical case management, social media monitoring, mobile application maintenance, and field services. This is a follow-on contract for these services, which were previously provided by an incumbent contractor whose name is not specified.
Generated 6/26/24, 9:59 AM