Tricare managed care support services contract, 5TH generation east region

Active Definitive Contract Awarded Last action

Contract number
HT940223C0001
Awardee
Awarding agency
Obligated
$9,833,651,291

Award facts

Opportunity
Contract value 14% obligated
  • $14,450,063,582.80 Current, with exercised options
  • $70,851,174,639.10 Potential, with all options
Completion date 36% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Cost Plus Award Fee
Place of performance
Glenview Manor, KY 40222, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00222 $461,500,000
Supplemental Agreement for work within scope P00220 $0
Change Order P00221 $0
Change Order P00219 $0
Change Order P00218 $0
Change Order P00217 $0
Change Order P00216 $0
Change Order P00215 $0
Change Order P00213 $0
Supplemental Agreement for work within scope P00207 $617,429
Change Order P00212 $0
Definitize Change Order P00211 $0
Change Order P00210 $0
Change Order P00209 $0
Change Order P00208 $0
Funding Only Action P00206 $114,445,876
Definitize Change Order P00205 -$35,300
Supplemental Agreement for work within scope P00204 -$17,500,000
Change Order P00203 $0
Supplemental Agreement for work within scope P00196 $0
Change Order P00202 $0
Change Order P00200 $0
Change Order P00201 $0
Funding Only Action P00195 $975,000
Change Order P00198 $0
Change Order P00197 $0
Funding Only Action P00199 $38,057
Change Order P00193 $0
Supplemental Agreement for work within scope P00190 -$5,492
Change Order P00192 $0
Funding Only Action P00191 $970,000,000
Supplemental Agreement for work within scope P00189 $1,234,859
Supplemental Agreement for work within scope P00187 -$38,057
Funding Only Action P00186 $866,488,358
Change Order P00183 $0
Change Order P00185 $35,300
Change Order P00184 $0
Change Order P00182 $3,564
Change Order P00179 $0
Funding Only Action P00181 $90,000,000
Change Order P00180 $1,928
Funding Only Action P00175 $100,000
Change Order P00178 $0
Definitize Change Order P00177 $0
Funding Only Action P00176 $643,003,393
Other Administrative Action P00174 $0
Funding Only Action P00172 $485,000,000
Funding Only Action P00171 -$225,104
Other Administrative Action P00170 $0
Change Order P00166 $0
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About this award

The Defense Health Agency awarded a definitive cost-plus-award-fee contract with a ceiling value of $70.85 billion to Humana Government Business Inc. for TRICARE Managed Care Support Services, 5th Generation East Region, on February 1, 2023. No set-aside was used. The period of performance runs through June 30, 2033, with place of performance at Glenview Manor, KY 40222.

The originating Special Notice, posted August 28, 2020, announced a draft RFP for the fifth-generation TRICARE Managed Care Support Contracts (T-5). It requested contractor feedback by September 18, 2020, with a stated due date of October 2, 2020. The contracted scope covers administrative and support services that manage health care delivery through private sector providers and integrate that care with the Military Health System's direct medical care system. Work includes network management, integrated care programs, and data reporting to support decision-making for active military, retirees, and dependents.

Named subcontract actions include Vortex Solutions, LLC, a professional healthcare staffing subcontract whose ceiling was modified on January 5, 2026 to $153,504,032.17, and L & D Mail Masters Inc., a print, mail, and fulfillment subcontract whose ceiling was reduced to $16,080,911.51 on November 8, 2025. The remaining subcontracts, covering IT contingent labor, contact center operations, peer review, credentialing, HEDIS auditing, and billing and enrollment, sit with a multi-vendor team.

Subawards

Subcontractor Amount Awarded
Vortex Solutions, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Subcontract modified to decrease Ceiling amount to $153,504,032.17… $153,504,032
Skybridge Resources, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION This subcontract provides Information Technology contingent labor services to support… $32,962,800
Interapt LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION This subcontract provides Staff Augmentation / Contingent Labor services to support… $25,399,712
L & D Mail Masters Inc. TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Original Subcontract executed 12/18/2025. Print, Mail, and Fulfillment Services in… $16,080,912
Quest Analytics LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Gather and provide network appointment availability data for East region, in… $1,200,000
The Leapfrog Group TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Hospital and Safety Grade data in support of the T5 TRICARE East contract. $1,610,200
Winifred S Hayes Inc. TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Evidence-Based Medicine Services in support of T-5 TRICARE East $3,669,052
Professional Management Enterprises, Inc. TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Contingent labor contracts for nurses, specialists, and other business areas, in… $37,673,854
Eight Eleven Group, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Contingent labor on an as-needed basis for nurses, specialists, and other business… $44,001,547
Network Medical Review Company, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Physician peer review service for health claims at appeal level, in support of T5… $3,029,300
Subcontractor not on record TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Professional credentialing and privileging services in support of T5 TRICARE East $1,180,000
Prest & Associates, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Physician peer review services for health claims at appeal level in support of T5… $3,029,300
Subcontractor not on record TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Peer review services for medical necessity opinions in support of T5 TRICARE East. $3,247,200
MLS Group Of Companies LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Peer review services for medical necessity opinions in support of T5 TRICARE East. $3,164,400
Medical Evaluation Specialists, LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Peer review services for medical necessity opinions in support of T5 TRICARE East. $3,176,000
Cicx LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Contact center operations, in support of the T5 TRICARE East contract $133,538,412
Wisconsin Physicians Service Insurance Corp. TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Mod M003. Updates subcontract to incorporate amount for SOW update.… $41,979,743
Pearl Interactive Network LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Customer advocate agents and supervisor professional services. Inbound and outbound… $60,597,048
DTS Group LLC TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Subcontract with a National Committee for Quality Assurance (NCQA) Licensed HEDIS… $360,000
A Public Benefit Corporation Aunt Bertha TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Community Resource Directory - VH integration $1,791,220
Healthwise, Incorporated TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Care Management Software - Education Resources & Health Coach, VH integration. $663,209
Tata America International Corp TRICARE MANAGED CARE SUPPORT SERVICES CONTRACT, 5TH GENERATION EAST REGION Subcontract for IT staffing services $17,184,960
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Quick answers

Who was awarded contract HT940223C0001?

HT940223C0001 was awarded to Humana Government Business Inc. by Defense Health Agency (Department of Defense) on February 1, 2023.

How much is contract HT940223C0001 worth?

The government has obligated $9,833,651,291 on HT940223C0001. Its current value, with exercised options, is $14,450,063,583. Its potential value, with all options, is $70,851,174,639.

Was contract HT940223C0001 competed?

The extent of competition for HT940223C0001 was full and open competition. The government received 2 offers.

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