Safe helpline support services

Active Definitive Contract Awarded Last action

Contract number
H9821023C0011
Awardee
Awarding agency
Obligated
$39,790,863

Award facts

Opportunity
  • H9821023R0010 Solicitation number
Contract value 71% obligated
  • $45,451,417.18 Current, with exercised options
  • $56,285,280.62 Potential, with all options
Completion date 69% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20005, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00012 $0
Exercise an Option P00011 $5,266,755
Funding Only Action P00010 $5,863,959
Exercise an Option P00009 $6,328,868
Funding Only Action P00008 -$15,453
Funding Only Action P00007 $0
Supplemental Agreement for work within scope P00006 $0
Supplemental Agreement for work within scope P00005 $5,794,497
Supplemental Agreement for work within scope P00004 $0
Exercise an Option P00003 $5,811,758
Funding Only Action P00002 $464,252
Funding Only Action P00001 · Department of defense safe helpline support services $2,690,000
Original award $7,586,227
Show all 13

About this award

The Defense Human Resources Activity awarded a $60.4 million definitive contract to Rape, Abuse And Incest National Network Rainn for SAFE Helpline Support Services on May 27, 2023, with an ultimate completion date of May 26, 2028.

Work is performed in Washington, DC. The contract delivers 24/7 crisis intervention and victim support hotline services for sexual assault survivors across the Defense Human Resources Activity enterprise under firm fixed-price terms.

In fiscal 2024, the contract invoiced $11.1 million across 55.0 FTEs and 114,473 contractor hours, yielding a derived government-paid rate of $96.62 per hour. Fiscal 2025 labor footprint grew to 57.8 FTEs with $11.7 million invoiced. Rainn self-performs all reported service work with no subcontractor engagement.

Quick answers

Who was awarded contract H9821023C0011?

H9821023C0011 was awarded to Rape, Abuse And Incest National Network Rainn by Defense Human Resources Activity (Department of Defense) on May 27, 2023.

How much is contract H9821023C0011 worth?

The government has obligated $39,790,863 on H9821023C0011. Its current value, with exercised options, is $45,451,417. Its potential value, with all options, is $56,285,281.

Was contract H9821023C0011 competed?

The extent of competition for H9821023C0011 was not competed. The government received 1 offer.

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