Telephone operators
Ended Definitive Contract Awarded Last action
- Contract number
- 36C26120C0034
- Awardee
-
Magellan Solutions USA Inc. UEI PBPJRZYNV5S6
- Awarding agency
-
Veterans Integrated Service Network 21
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $6,627,600
Award facts
- Opportunity
-
- Telephone Operators Contract Pre-Solicitation · 36C26120Q0108 · Posted Nov 15, 2019
- R426--Telephone Operators Contract 662-C09111; 640-C09174; 570-C09085 Award Notice · Posted Feb 21, 2020
- R426--questions and answers Solicitation · Posted Jan 10, 2020
- Contract value 100% obligated
- $6,627,600.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561421 Telephone Answering Services
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Palo Alto, CA 94304, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,941,600 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $1,903,200 | |
| Exercise an Option | $1,867,200 | |
| Original award | $915,600 |
About this award
This definitive contract awarded by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 seeks telephone operator services to support three VA medical centers in California. Magellan Solutions USA Inc., doing business as Magellan Solutions USA, will provide 13 operators for the VA Palo Alto Health Care System, 7 operators for the Central California Health Care System in Fresno, and 7 operators for the San Francisco Health Care System over a three year period from April 2020 to September 2023. With a value of $6.6 million, this firm fixed price contract was set aside exclusively for Service-Disabled Veteran-Owned Small Businesses and responds to a solicitation requesting quotes to support these three VA locations. Magellan Solutions USA Inc. will serve as the prime contractor.
Quick answers
Who was awarded contract 36C26120C0034?
36C26120C0034 was awarded to Magellan Solutions USA Inc. by Veterans Integrated Service Network 21 (Veterans Health Administration) on April 1, 2020.
How much is contract 36C26120C0034 worth?
The government has obligated $6,627,600 on 36C26120C0034.
Was contract 36C26120C0034 competed?
The extent of competition for 36C26120C0034 was competed under sap. The government received 1 offer.
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