Navicare nurse call maintenance agreement
Active Definitive Contract Awarded Last action
- Contract number
- 36C25026C0104
- Awardee
-
Hill-Rom, Inc. UEI KNLGMBCHK347
- Awarding agency
-
Veterans Integrated Service Network 10
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $352,914
Award facts
- Opportunity
-
- J065--NaviCare Nurse Call Maintenance Agreement Special Notice · 36C25026Q0325 · Posted Feb 26, 2026
- Contract value 18% obligated
-
- $352,913.87 Current, with exercised options
- $1,950,071.91 Potential, with all options
- Completion date 4% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Set-aside
- No set-aside
- Competition
- Not Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Batesville, IN 47006, USA
Award details come from SAM.gov/FPDS.
About this award
Veterans Integrated Service Network 10 awarded a $1.95 million definitive contract to Hill-Rom, Inc. for maintenance of NaviCare Nurse Call Systems on August 1, 2026, under sole-source procurement justified by Hill-Rom's proprietary rights to the equipment and software.
The procurement was announced as a Notice of Intent on February 26, 2026 (due date March 6, 2026) under FAR Part 13.5, with the VA determining that no other firm can provide equivalent services without substantial cost duplication or unacceptable delays. Place of performance is Batesville, IN. The contract covers on-site full maintenance of government-owned nurse call systems at the Louis Stokes Cleveland VA Medical Center's Wade Park campus, with Hill-Rom's Gold+ support package providing software licenses for upgrades and patches, technical telephone support, remote access capabilities, labor for software fixes, parts, onsite support, travel and living expenses, and one annual preventative maintenance visit per installation. The base period runs through July 31, 2027, with four optional renewal years extending potential performance through July 31, 2031. NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance). Pricing is firm fixed price.
Quick answers
Who was awarded contract 36C25026C0104?
36C25026C0104 was awarded to Hill-Rom, Inc. by Veterans Integrated Service Network 10 (Veterans Health Administration) on August 1, 2026.
How much is contract 36C25026C0104 worth?
The government has obligated $352,914 on 36C25026C0104. Its potential value, with all options, is $1,950,072.
Was contract 36C25026C0104 competed?
The extent of competition for 36C25026C0104 was not competed under sap. The government received 1 offer.
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