Visa support services (VSS) at the national visa center (NVC) and kentucky consular center (KCC)

Active Definitive Contract Awarded Last action

Contract number
19AQMM19C0135
Awardee
Awarding agency
Obligated
$595,206,327

Award facts

Opportunity
Contract value 81% obligated
$734,515,928.00 Current and potential, with all options
Completion date 99% complete
Current and potential, with all options
Funding agency
Bureau of Consular Affairs Department of State
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 7 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20522, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00054 $0
Exercise an Option P00053 $27,495,732
Exercise an Option P00052 $26,553,768
Supplemental Agreement for work within scope P00051 $0
Other Administrative Action P00050 $0
Funding Only Action P00049 $40,713,297
Other Administrative Action P00047 $0
Funding Only Action P00046 $1,010,000
Other Administrative Action P00045 $0
Other Administrative Action P00044 $0
Additional Work (new agreement, FAR part 6 applies) P00043 $46,737,884
Funding Only Action P00042 $0
Other Administrative Action P00041 $0
Other Administrative Action P00040 $0
Exercise an Option P00039 $59,771,033
Other Administrative Action P00038 $0
Funding Only Action P00037 $28,853,795
Funding Only Action P00036 $12,643,200
Other Administrative Action P00035 $0
Funding Only Action P00034 $0
Funding Only Action P00033 $26,976,435
Exercise an Option P00032 $9,421,371
Other Administrative Action P00031 $0
Funding Only Action P00029 $0
Funding Only Action P00030 $0
Funding Only Action P00028 $34,908,995
Supplemental Agreement for work within scope P00027 $0
Other Administrative Action P00026 $0
Funding Only Action P00025 $21,775,842
Other Administrative Action P00024 $0
Other Administrative Action P00023 $0
Funding Only Action P00022 $24,663,708
Exercise an Option P00021 $16,062,350
Supplemental Agreement for work within scope P00020 $21,059,105
Other Administrative Action P00019 $0
Supplemental Agreement for work within scope P00018 $25,763,367
Funding Only Action P00017 $6,934,358
Funding Only Action P00016 $9,104,673
Funding Only Action P00015 $7,156,831
Exercise an Option P00014 $7,156,831
Other Administrative Action P00013 $0
Funding Only Action P00012 $7,141,008
Supplemental Agreement for work within scope P00011 $7,233,899
Funding Only Action P00010 $12,636,585
Funding Only Action P00009 $0
Supplemental Agreement for work within scope P00008 $20,531,875
Exercise an Option P00007 $22,350,000
Other Administrative Action P00006 $0
Funding Only Action P00003 $39,286,963
Other Administrative Action P00004 · Operation of national visa center and kentucky consular center $0
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About this award

The Bureau of Consular Affairs awarded a $734.5 million definitive contract to Ldrm LLC for visa support services at the National Visa Center and Kentucky Consular Center on September 30, 2019, under a total small business set-aside.

The contract is firm fixed price with an ultimate completion date of November 30, 2026. Place of performance is Washington, DC 20522.

Government-invoiced labor under this contract has scaled substantially over its performance period. In FY2021, the prime contractor deployed 938 FTEs across 1.95 million hours at a blended rate of $39.73 per hour. By FY2024, deployment peaked at 3,732 FTEs across 7.76 million hours, though the derived hourly rate fell to $10.54 per hour (reflecting a shift in work mix). FY2025 reporting shows 172 FTEs and 356,769 hours at a $273.58 per hour blended rate, with 60 percent of contractor hours subcontracted to two named subcontractors. The year-over-year trend in invoiced dollars has been generally rising, from $25.9 million in FY2020 to $97.6 million in FY2025.

Quick answers

Who was awarded contract 19AQMM19C0135?

19AQMM19C0135 was awarded to Ldrm LLC by Office of Acquisition Management (Department of State) on September 30, 2019.

How much is contract 19AQMM19C0135 worth?

The government has obligated $595,206,327 on 19AQMM19C0135. Its current value, with exercised options, is $734,515,928.

Which agency awarded contract 19AQMM19C0135?

Office of Acquisition Management (Department of State) awarded 19AQMM19C0135, with funding from Bureau of Consular Affairs (Department of State).

Was contract 19AQMM19C0135 competed?

The extent of competition for 19AQMM19C0135 was full and open competition after exclusion of sources. The government received 7 offers. It was set aside: Total Small Business.

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