Visa support services (VSS) at the national visa center (NVC) and kentucky consular center (KCC)
Active Definitive Contract Awarded Last action
- Contract number
- 19AQMM19C0135
- Awardee
-
Ldrm LLC UEI N8Q9B2ALYVP3
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $595,206,327
Award facts
- Opportunity
-
- Visa Support Services Solicitation · 19AQMM18R0428 · Posted Sep 6, 2018
- Visa Support Services Award Notice · Posted Sep 20, 2019
- Contract value 81% obligated
- $734,515,928.00 Current and potential, with all options
- Completion date 99% complete
- Current and potential, with all options
- Funding agency
- Bureau of Consular Affairs Department of State
- NAICS code
- 541513 Computer Facilities Management Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 7 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20522, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Exercise an Option | $27,495,732 | |
| Exercise an Option | $26,553,768 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $40,713,297 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $1,010,000 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $46,737,884 | |
| Funding Only Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $59,771,033 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $28,853,795 | |
| Funding Only Action | $12,643,200 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $0 | |
| Funding Only Action | $26,976,435 | |
| Exercise an Option | $9,421,371 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $0 | |
| Funding Only Action | $0 | |
| Funding Only Action | $34,908,995 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $21,775,842 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $24,663,708 | |
| Exercise an Option | $16,062,350 | |
| Supplemental Agreement for work within scope | $21,059,105 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $25,763,367 | |
| Funding Only Action | $6,934,358 | |
| Funding Only Action | $9,104,673 | |
| Funding Only Action | $7,156,831 | |
| Exercise an Option | $7,156,831 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $7,141,008 | |
| Supplemental Agreement for work within scope | $7,233,899 | |
| Funding Only Action | $12,636,585 | |
| Funding Only Action | $0 | |
| Supplemental Agreement for work within scope | $20,531,875 | |
| Exercise an Option | $22,350,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $39,286,963 | |
| Other Administrative Action | $0 |
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About this award
The Bureau of Consular Affairs awarded a $734.5 million definitive contract to Ldrm LLC for visa support services at the National Visa Center and Kentucky Consular Center on September 30, 2019, under a total small business set-aside.
The contract is firm fixed price with an ultimate completion date of November 30, 2026. Place of performance is Washington, DC 20522.
Government-invoiced labor under this contract has scaled substantially over its performance period. In FY2021, the prime contractor deployed 938 FTEs across 1.95 million hours at a blended rate of $39.73 per hour. By FY2024, deployment peaked at 3,732 FTEs across 7.76 million hours, though the derived hourly rate fell to $10.54 per hour (reflecting a shift in work mix). FY2025 reporting shows 172 FTEs and 356,769 hours at a $273.58 per hour blended rate, with 60 percent of contractor hours subcontracted to two named subcontractors. The year-over-year trend in invoiced dollars has been generally rising, from $25.9 million in FY2020 to $97.6 million in FY2025.
Quick answers
Who was awarded contract 19AQMM19C0135?
19AQMM19C0135 was awarded to Ldrm LLC by Office of Acquisition Management (Department of State) on September 30, 2019.
How much is contract 19AQMM19C0135 worth?
The government has obligated $595,206,327 on 19AQMM19C0135. Its current value, with exercised options, is $734,515,928.
Which agency awarded contract 19AQMM19C0135?
Office of Acquisition Management (Department of State) awarded 19AQMM19C0135, with funding from Bureau of Consular Affairs (Department of State).
Was contract 19AQMM19C0135 competed?
The extent of competition for 19AQMM19C0135 was full and open competition after exclusion of sources. The government received 7 offers. It was set aside: Total Small Business.
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