The Department of State (DOS) Bureau of Consular Affairs awarded a 5-year, firm fixed-price contract worth up to $548,012,689.00 to Ldrm LLC, a small disadvantaged business, for Visa Support Services (VSS) at the National Visa Center (NVC) and Kentucky Consular Center (KCC). The contract was set aside for small businesses. As part of the contract, Ldrm LLC has subcontracted with Senture LLC, a Teleperformance company, to provide telephone inquiry services exclusive to the KCC and NVC, and with Right Sized Solutions Inc. (RSSI) to provide IT management services in support of the VSS contract. This contract supports the DOS's consular affairs operations by providing contact center services, personnel, processes, and infrastructure for citizen inquiries on government visa programs.
Generated 1/3/25, 9:35 AM