Operation of the tucson passport center and arkansas passport center
Active Definitive Contract Awarded Last action
- Contract number
- 19AQMM18C0013
- Awardee
-
CGI Federal Inc. UEI TRKEP1HEBNS5 Part of The Timken Company
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $403,314,668
Award facts
- Contract value 100% obligated
- $403,628,521.38 Current and potential, with all options
- Completion date 94% complete
- Current and potential, with all options
- Funding agency
- Bureau of Consular Affairs Department of State
- NAICS code
- 561990 All Other Support Services
- PSC
- M1EC Operation Of Production Buildings
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Hot Springs National Park, Arkansas, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $1,390,907 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | -$65,800 | |
| Additional Work (new agreement, FAR part 6 applies) | $24,938,967 | |
| Funding Only Action | $12,471,932 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $12,326,132 | |
| Supplemental Agreement for work within scope | $816,912 | |
| Supplemental Agreement for work within scope | $34,844,727 | |
| Additional Work (new agreement, FAR part 6 applies) | $19,810,253 | |
| Funding Only Action | $32,523 | |
| Supplemental Agreement for work within scope | $1,032,077 | |
| Supplemental Agreement for work within scope | $87,545 | |
| Supplemental Agreement for work within scope | $518,099 | |
| Supplemental Agreement for work within scope | $19,794,510 | |
| Supplemental Agreement for work within scope | $310,345 | |
| Supplemental Agreement for work within scope | $1,194,769 | |
| Supplemental Agreement for work within scope | $594,340 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $33,333,254 | |
| Funding Only Action | $3,975,896 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $2,316,085 | |
| Funding Only Action | $0 | |
| Exercise an Option | $22,528,408 | |
| Funding Only Action | $1,868,496 | |
| Exercise an Option | $4,500,000 | |
| Funding Only Action | $15,000,000 | |
| Other Administrative Action | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $11,000,000 | |
| Funding Only Action | $15,000,000 | |
| Funding Only Action | $0 | |
| Other Administrative Action | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $10,500,000 | |
| Funding Only Action | $10,000,000 | |
| Funding Only Action | $10,000,000 | |
| Additional Work (new agreement, FAR part 6 applies) | $10,000,000 | |
| Funding Only Action | $5,000,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $17,000,000 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $10,000,000 | |
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $10,000,000 | |
| Supplemental Agreement for work within scope | $6,106,214 | |
| Funding Only Action | $23,470,188 | |
| Other Administrative Action | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $13,000,000 | |
| Supplemental Agreement for work within scope | $1,300,000 | |
| Supplemental Agreement for work within scope | $222,551 |
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About this award
The Department of State's Bureau of Consular Affairs awarded a $403.6 million firm fixed-price definitive contract to CGI Federal Inc. on November 27, 2017, for operation of the Tucson Passport Center and Arkansas Passport Center, with an ultimate completion date of April 26, 2027.
Place of performance is Hot Springs National Park, Arkansas. The originating solicitation covers operation, sustainment, and administrative support for two geographically separated passport processing facilities. CGI Federal operates these centers with a multi-vendor subcontractor team including Shive-Hattery Inc. (architecture and engineering), Nabholz Construction Corporation (construction and facility services), Kelly Services Inc. (staffing and workforce solutions), and a broad roster of small business staffing, facility maintenance, and supplies providers.
The contract carries a labor footprint of 363 FTEs and 755,793 contractor hours in FY2025, with blended government-paid hourly rates declining from $99.21/hr in FY2022 to $68.26/hr in FY2025. Approximately 35 percent of contractor hours in FY2025 were subcontracted. Total invoiced revenue across the contract life spans $266.8 million (FY2018–FY2025), reflecting the contract's mature operational status and stable multi-year staffing model. The hourly rate trend signals either shift in labor mix toward lower-cost roles, increased subcontractor leverage, or pricing adjustments over the performance period.
Subawards
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Quick answers
Who was awarded contract 19AQMM18C0013?
19AQMM18C0013 was awarded to CGI Federal Inc. by Office of Acquisition Management (Department of State) on November 27, 2017.
How much is contract 19AQMM18C0013 worth?
The government has obligated $403,314,668 on 19AQMM18C0013. Its current value, with exercised options, is $403,628,521.
Which agency awarded contract 19AQMM18C0013?
Office of Acquisition Management (Department of State) awarded 19AQMM18C0013, with funding from Bureau of Consular Affairs (Department of State).
Was contract 19AQMM18C0013 competed?
The extent of competition for 19AQMM18C0013 was not competed. The government received 1 offer.
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