Retailer investigations contract

Ended Definitive Contract Awarded Last action

Contract number
12319821C0004
Awardee
Awarding agency
Obligated
$41,809,283

Award facts

Opportunity
Contract value 100% obligated
$41,809,282.90 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 3 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Jacksonville, FL 32225, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00014 $537,650
Funding Only Action P00013 $120,000
Funding Only Action P00012 $0
Exercise an Option P00011 $9,386,986
Supplemental Agreement for work within scope P00010 $920,027
Change Order P00009 · Retailer investigations contract - the purpose of this modification is to revise the quantity and total price for option year 4 (clins 4001 and 4002). $0
Change Order P00008 · Update PWS to eliminate references to diversity, equity, and inclusion (DEI) programs and preferences. $0
Exercise an Option P00007 · The purpose of this modification is to exercise option year three. $9,922,947
Exercise an Option P00005 · Exercise option 2 $8,021,042
Supplemental Agreement for work within scope P00004 · Retailer investigations project $1,848,311
Exercise an Option P00003 · The purpose of this modification is to exercise option year one. $6,559,256
Other Administrative Action P00002 $0
Change Order P00001 · The purpose of this modification is to revise the performance work statement (PWS) to remove language, in reference to investigation results, from performance… $0
Original award $4,493,064
Show all 14

About this award

The Food and Nutrition Service awarded a definitive contract to Coventbridge (USA) LLC for retailer investigations under the Supplemental Nutrition Assistance Program (SNAP) on July 13, 2021, with a ceiling value of $41.8 million and no set-aside.

The originating solicitation sought undercover investigation services to enhance integrity in the SNAP retailer network. Licensed investigators conduct investigations of retailers suspected of fraud in all 50 states and territories, identify additional potentially fraudulent stores, and submit daily and monthly reports on investigation activities and results. Performance is evaluated quarterly based on sanctionable investigation rates. Place of performance is Jacksonville, FL.

The contract carries a one-year base period with four one-year options, currently extended through September 30, 2026 under FAR 52.217-8. NAICS 561612 and PSC R499 apply.

Government-invoiced labor shows 69.8 FTEs in FY2025, with $10 million invoiced that fiscal year. The contract has operated at scale since inception: FY2023 peaked at 60.3 FTEs and $9.3 million invoiced (125,498 contractor hours); FY2024 reported 58.5 FTEs and $8.1 million invoiced (121,689 contractor hours, derived rate $66.79/hr). Coventbridge self-performed all reported hours with no subcontractors.

Quick answers

Who was awarded contract 12319821C0004?

12319821C0004 was awarded to Coventbridge (USA) LLC by Food and Nutrition Service (Department of Agriculture) on July 13, 2021.

How much is contract 12319821C0004 worth?

The government has obligated $41,809,283 on 12319821C0004.

Was contract 12319821C0004 competed?

The extent of competition for 12319821C0004 was full and open competition. The government received 3 offers.

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