Servicenow customer service management

Ended Awarded Last action

Contract number
HC102825F1291
Awardee
Awarding agency
Obligated
$469,948

Award facts

Contract value 100% obligated
$469,947.60 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Funding agency
Department of the Navy Department of Defense
NAICS code
511210 Software Publishers
PSC
7A21 It And Telecom - Business Application Software (Perpetual License Software)
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
WASHINGTON NA, DC 20374, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of the Navy issued a BPA call to Carahsoft Technology Corp valued at $469,947.60 under the Department of Defense Enterprise Software Initiative Information Technology Asset Management BPA, awarded September 26, 2025. The call procures ServiceNow Customer Service Management and has an ultimate completion date of September 25, 2026. Place of performance is Washington, D.C. The contract is priced on a firm fixed-price basis.

Quick answers

Who was awarded contract HC102825F1291?

HC102825F1291 was awarded to Carahsoft Technology Corp by Defense Information Systems Agency (Department of Defense) on September 26, 2025.

How much is contract HC102825F1291 worth?

The government has obligated $469,948 on HC102825F1291.

Which agency awarded contract HC102825F1291?

Defense Information Systems Agency (Department of Defense) awarded HC102825F1291, with funding from Department of the Navy (Department of Defense).

Is contract HC102825F1291 an order under another contract?

Yes. HC102825F1291 is a BPA call under GS35F0119Y-N6600119A0120, a blanket purchase agreement, on Department of Defense Enterprise Software Initiative (ESI) Information Technology Asset Management BPA.

Was contract HC102825F1291 competed?

The extent of competition for HC102825F1291 was full and open competition. The government received 1 offer.

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