Technology service desk tier 1 support services

Ended Awarded Last action

Contract number
HSBP1015F00093
Awardee
Awarding agency
Obligated
$7,011,164

Award facts

Contract value 99% obligated
  • $7,011,164.12 Current, with exercised options
  • $7,058,222.94 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Herndon, VA 20170, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00005 · Contract closeout $0
Funding Only Action P00004 · DE-obligation of excess funds -$47,059
Funding Only Action P00003 · DE-obligation of excess funding -$38,638
Exercise an Option P00002 $1,317,039
Exercise an Option P00001 · Tier 1 technology service desk support services $1,383,255
Original award $4,396,567

About this award

The U.S. Customs and Border Protection (CBP) agency awarded a Firm Fixed Price Blanket Purchase Agreement (BPA) call to Systems Integration, Inc. (SII), a Minority Owned, Subcontinent Asian American Owned, and Disadvantaged Business Enterprise, to provide Tier 1 Technology Service Desk Support Services. The $7,058,222.94 contract has a period of performance through February 9, 2017 and is not set aside. SII, a subsidiary of Rimhub Holdings, Inc., has experience providing contact center, cloud telephony, help desk, and software support services to federal agencies. This contract continues SII's support to CBP and represents one of the company's multiple federal contract vehicles, including a $1 million BPA with the Export-Import Bank awarded in 2022.

Quick answers

Who was awarded contract HSBP1015F00093?

HSBP1015F00093 was awarded to Systems Integration, Inc. by Customs and Border Protection (Department of Homeland Security) on May 1, 2015.

How much is contract HSBP1015F00093 worth?

The government has obligated $7,011,164 on HSBP1015F00093. Its potential value, with all options, is $7,058,223.

Is contract HSBP1015F00093 an order under another contract?

Yes. HSBP1015F00093 is a BPA call under GS35F5174H-HSBP1012A00062, a blanket purchase agreement.

Was contract HSBP1015F00093 competed?

The extent of competition for HSBP1015F00093 was full and open competition.

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