Annual call order for continued online processing and tracking system (opts) software and support services.

Ended Awarded Last action

Contract number
28321325FA0010094
Awardee
Awarding agency
Obligated
$218,809

Award facts

Contract value 100% obligated
$218,809.16 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Baltimore, MD 21235, USA

Award details come from SAM.gov/FPDS.

About this award

The Social Security Administration awarded a $218.8K firm fixed-price call order to Accenture Federal Services LLC for continued software and support services related to the Online Processing and Tracking System (OPTS), a Salesforce-based platform. The award, issued on April 29, 2025, extends through April 30, 2026, and is executed under the General Services Administration's Multiple Award Schedule as a Blanket Purchase Agreement vehicle without set-aside restrictions. Accenture Federal Services, operating as Accenture National Security Services, is a large professional services firm with extensive experience delivering technology solutions across federal agencies, including substantial prior work with the Social Security Administration on digital transformation and enterprise platform implementations.

The contract incorporates Carahsoft Technology Corp as a major subcontractor, which was awarded a corresponding call order on May 6, 2025, to provide Salesforce licensing and related support services in accordance with the statement of work. Carahsoft serves as an authorized reseller and integrations partner for commercial software platforms including Salesforce and frequently delivers enterprise software solutions to federal agencies through various contracting vehicles. This arrangement leverages Accenture's systems integration and program management capabilities alongside Carahsoft's expertise in Salesforce platform licensing and deployment support, enabling the Social Security Administration to maintain continuity of its OPTS software infrastructure and operational support services.

Subawards

Subcontractor Amount Awarded
Carahsoft Technology Corp Annual call order for continued online processing and tracking system (opts) software and support services. Procurement in support of the SOW $123,961

Quick answers

Who was awarded contract 28321325FA0010094?

28321325FA0010094 was awarded to Accenture Federal Services LLC by Social Security Administration on April 29, 2025.

How much is contract 28321325FA0010094 worth?

The government has obligated $218,809 on 28321325FA0010094.

Is contract 28321325FA0010094 an order under another contract?

Yes. 28321325FA0010094 is a BPA call under GS35F540GA-28321321A00040017, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 28321325FA0010094 competed?

The extent of competition for 28321325FA0010094 was full and open competition.

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