Small business/self employed (SB/SE) field collection customer satisfaction surveys

Ended Awarded Last action

Contract number
2032H821F00152
Awardee
Awarding agency
Obligated
$208,636

Award facts

Contract value 38% obligated
  • $208,636.43 Current, with exercised options
  • $545,805.69 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22201, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00013 · The purpose of the modification is to: DE-obligate $50871.10 -$50,871
Other Administrative Action P00012 · Field examination surveys include the survey research design methods and tools to measure customer satisfaction and the taxpayer experience. $0
Terminate for Convenience P00011 · The scope of these surveys will include the appropriate survey research design methods and tools to measure customer satisfaction and the taxpayer experience. $0
Funding Only Action P00010 $35,287
Other Administrative Action P00009 · Field examination surveys: the scope of these surveys will include the appropriate survey research design methods and tools to measure customer satisfaction and… $0
Exercise an Option P00008 · The purpose of this modification is to exercise and provide incremental funding in the amount of $25,109.39 for option year four (4) and to extend option period… $29,105
Funding Only Action P00007 $30,005
Exercise an Option P00006 $23,290
Other Administrative Action P00005 $0
Exercise an Option P00004 $51,743
Funding Only Action P00003 $50,235
Exercise an Option P00002 $0
Other Administrative Action P00001 $0
Original award $39,843
Show all 14

About this award

The Internal Revenue Service awarded a Blanket Purchase Agreement (BPA) call contract to Fors Marsh Group LLC, a certified B Corporation headquartered in Arlington, Virginia, for Small Business/Self-Employed field collection customer satisfaction surveys under the Customer Experience program. The contract, valued at $545,805.69 with a firm fixed price structure, was originally awarded on June 30, 2021, with an ultimate completion date of June 16, 2025. This modification de-obligates $50,871.10 in excess funds following receipt and acceptance of goods and services in accordance with Federal Acquisition Regulation 4.804. The work is performed in Arlington, Virginia.

Fors Marsh Group is an established research and consulting firm with extensive experience delivering customer experience assessments, program evaluation, and strategic communications solutions to federal agencies. The company maintains significant federal contract vehicles including a $2.3 billion Human Capital and Training Solutions (HCaTS) Unrestricted contract and a $100 million Blanket Purchase Agreement with the Consumer Financial Protection Bureau, demonstrating its competitive capability in the federal marketplace. As a small business contractor, Fors Marsh Group provides comprehensive survey research and customer satisfaction analysis services across multiple federal agencies, supporting critical agency initiatives to measure and improve service delivery to the public.

Quick answers

Who was awarded contract 2032H821F00152?

2032H821F00152 was awarded to Fors Marsh Group LLC by Internal Revenue Service (Department of the Treasury) on June 30, 2021.

How much is contract 2032H821F00152 worth?

The government has obligated $208,636 on 2032H821F00152. Its potential value, with all options, is $545,806.

Is contract 2032H821F00152 an order under another contract?

Yes. 2032H821F00152 is a BPA call under GS00F348CA-2032H821A00001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00152 competed?

The extent of competition for 2032H821F00152 was full and open competition. The government received 2 offers.

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