Small business/self employed (SB/SE) campus examination customer satisfaction surveys. The scope of these surveys will include the appropriate survey research design methods and tools to measure…

Ended Awarded Last action

Contract number
2032H821F00128
Awardee
Awarding agency
Obligated
$520,863

Award facts

Contract value 100% obligated
$520,863.18 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22201, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00014 $0
Other Administrative Action P00013 -$102,140
Terminate for Convenience P00012 $0
Funding Only Action P00011 $67,571
Exercise an Option P00010 · Internal revenue service, small business/self employed campus examination customer satisfaction surveys. $55,734
Funding Only Action P00009 $0
Exercise an Option P00008 $119,706
Funding Only Action P00007 $24,826
Funding Only Action P00006 $15,515
Other Administrative Action P00005 $0
Exercise an Option P00004 $116,230
Funding Only Action P00003 $112,836
Exercise an Option P00002 $0
Other Administrative Action P00001 · SB/SE campus examination customer satisfaction surveys $0
Original award $110,585
Show all 15

About this award

The Internal Revenue Service awarded a Blanket Purchase Agreement (BPA) call contract to Fors Marsh Group LLC for Small Business/Self Employed (SB/SE) Campus Examination Customer Satisfaction Surveys. Under this firm fixed-price arrangement, Fors Marsh Group was tasked with designing and implementing customer satisfaction survey research methodologies and tools to measure customer experience for the IRS's Small Business/Self Employed division. The contract, valued at approximately $521K, was awarded on May 21, 2021, with an ultimate completion date of June 16, 2025, and performed in Arlington, Virginia. The contract modification noted in the award documentation indicates the contract has been administratively closed out.

Fors Marsh Group LLC is an Arlington, Virginia-based certified B Corporation specializing in research, market research, strategic communications, program evaluation, and customer experience solutions for federal agencies. The company holds substantial federal contract vehicles, including a $2.3 billion General Services Administration Human Capital and Training Solutions (HCaTS) Unrestricted contract, a $134.5 million Defense Human Resources Activity IDIQ, and a $100 million Consumer Financial Protection Bureau Blanket Purchase Agreement, among others. This IRS contract was awarded without a small business set-aside designation, reflecting the company's competitive standing in federal contracting. Fors Marsh Group's extensive portfolio demonstrates its established capability in delivering survey research and customer experience assessments across multiple federal agencies.

Description

Small business/self employed (SB/SE) campus examination customer satisfaction surveys. The scope of these surveys will include the appropriate survey research design methods and tools to measure customer satisfaction.

Quick answers

Who was awarded contract 2032H821F00128?

2032H821F00128 was awarded to Fors Marsh Group LLC by Internal Revenue Service (Department of the Treasury) on May 21, 2021.

How much is contract 2032H821F00128 worth?

The government has obligated $520,863 on 2032H821F00128.

Is contract 2032H821F00128 an order under another contract?

Yes. 2032H821F00128 is a BPA call under GS00F348CA-2032H821A00001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00128 competed?

The extent of competition for 2032H821F00128 was full and open competition. The government received 3 offers.

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