Small business/self employed (SB/SE) campus collection customer satisfaction surveys

Ended Awarded Last action

Contract number
2032H821F00124
Awardee
Awarding agency
Obligated
$493,275

Award facts

Contract value 100% obligated
$493,275.38 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Competition
Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22201, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00014 $0
Other Administrative Action P00013 · This order is for campus collection customer satisfaction surveys that provide taxpayer feedback to the private debt collection team and auditors. -$125,337
Terminate for Convenience P00012 · The private collection agencies customer satisfaction surveys provide taxpayer feedback to the private debt collection team and auditors. $0
Funding Only Action P00011 · The private collection agencies (PCA) customer satisfaction surveys provide taxpayer feedback to the private debt collection (PDC) team and auditors, who will… $82,884
Other Administrative Action P00010 · The private collection agencies (pcas) customer satisfaction surveys provide taxpayer feedback to the private debt collection (PDC) team and auditors, who… $0
Exercise an Option P00009 · The purpose of this modification is to exercise and provide incremental funding in the amount of $69,252.61 for option year four (4), extend option period 3… $69,253
Funding Only Action P00008 $70,663
Exercise an Option P00007 $54,848
Other Administrative Action P00006 $0
Exercise an Option P00005 $121,858
Funding Only Action P00004 $118,307
Exercise an Option P00003 $0
Other Administrative Action P00002 $0
Funding Only Action P00001 $6,728
Original award $94,071
Show all 15

About this award

The Internal Revenue Service awarded a $493,275.38 firm fixed-price blanket purchase agreement call to Fors Marsh Group LLC, an Arlington, Virginia-based research and consulting firm, for the delivery of campus collection customer satisfaction surveys. Under this small business/self-employed set-aside contract, Fors Marsh will conduct survey research to gather taxpayer feedback that supports the IRS's private debt collection operations and provides audit support. The contract was awarded on May 19, 2021, with an ultimate completion date of June 16, 2025, and performance will be conducted in Arlington, Virginia.

This modification to the contract represents its administrative closeout. Fors Marsh Group specializes in customer experience research, program evaluation, and strategic communications solutions across federal agencies. The company maintains significant federal contracting relationships, including blanket purchase agreements and indefinite delivery/indefinite quantity contracts valued at over $2.3 billion collectively with agencies such as the General Services Administration, Defense Human Resources Activity, and the Consumer Financial Protection Bureau. The small business set-aside designation for this IRS engagement reflects the company's certification status and eligibility within that contracting category.

Quick answers

Who was awarded contract 2032H821F00124?

2032H821F00124 was awarded to Fors Marsh Group LLC by Internal Revenue Service (Department of the Treasury) on May 19, 2021.

How much is contract 2032H821F00124 worth?

The government has obligated $493,275 on 2032H821F00124.

Is contract 2032H821F00124 an order under another contract?

Yes. 2032H821F00124 is a BPA call under GS00F348CA-2032H821A00001, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2032H821F00124 competed?

The extent of competition for 2032H821F00124 was full and open competition. The government received 3 offers.

On GovTribe

See this award's full record

  • Every transaction and funding action
  • The awardee's other awards and teaming partners
  • Similar awards and recompete opportunities
  • Ask GovTribe AI about this award