Support Marketing Inc.

Support Marketing Inc., doing business as USA Veterans Help, operates as a minority-owned, Black American-owned small business providing transitional housing and supportive services for homeless veterans as a prime contractor exclusively to a single federal customer, the Department of Veterans Affairs Veterans Integrated Service Network 6 (VISN 6) in Durham, North Carolina. All 24 awards in the source data are to Support Marketing Inc. as prime; the vendor has not subcontracted or worked for any federal agency other than VA VISN 6.

Support Marketing Inc.'s portfolio consists entirely of transitional housing delivery orders under multiple Indefinite Delivery Contracts issued by VA VISN 6. The vendor operates five separate IDCs: IDC 36C24621D0075 carries five task orders totaling $2.8 million combined potential value, IDC VA24617D0329 carries four task orders worth $1.8 million, IDC VA24614D0228 covers five task orders at $1.1 million combined potential value, IDC VA24612D0227 holds four task orders valued at $337 thousand, and the most recent contract, IDC 36C24626D0078 (awarded September 1, 2026, with a ceiling of $5,540,700 through August 31, 2031), carries one initial delivery order valued at $635,100. Work scope across all awards is consistent: temporary housing placement, furnishings, case management support, and assistance connecting veterans to permanent housing and community integration within the Durham area. Recent delivery orders include a $635,100 ceiling-value order issued September 1, 2026, under the new five-year IDC, a $604,790 firm fixed-price delivery order from September 2025, and a $586,110 total small business set-aside order from September 2024.

Support Marketing Inc. maintains complete customer concentration with VA VISN 6, accounting for 100% of awards and combined potential value. The vendor has averaged roughly one award per year from 2022 through 2025, with two awards issued in 2026. Only one award (the initial delivery order under the September 2026 IDC, valued at $635 thousand) reaches ultimate completion within the next twenty-four months and faces recompete exposure. The combined potential value across all 24 awards is $17.7 million, with $6.1 million obligated to date (34% of potential value). Primary NAICS classification is Residential Mental Health and Substance Abuse Facilities, with PSC coding split between Social — Other (16 awards) and Social — Rehabilitation (8 awards). SCI-reported invoiced revenue on prime contracts totaled $1.7 million across FY2023–FY2024, with government-paid hourly rates holding steady at a median of $127.86 per hour; the vendor delivered approximately 2.1 FTEs in FY2023 and 4.2 FTEs in FY2024 and reports zero sub-engagement across its federal service-contract footprint.