Family & Community Services Inc.

Family & Community Services Inc., doing business as Center Of Hope, is a tax-exempt nonprofit based in Ravenna, Ohio that operates as a federal grant recipient and contract prime delivering intensive outpatient mental health and substance abuse treatment, emergency shelter services, and supportive housing for vulnerable populations including veterans, homeless individuals, and domestic violence survivors. The vendor holds no contract vehicles and operates entirely through delivery orders against Veterans Affairs indefinite delivery contracts and direct grant awards from HUD, the Department of Veterans Affairs, the Department of Justice, and AmeriCorps, competing in the full-and-open market without set-aside designation.

Center Of Hope's customer concentration sits heavily with the Department of Veterans Affairs. The VA accounts for 61 of 175 recent awards (35% of total volume), split between Veterans Integrated Service Network 10 (36 awards, $12.5 million combined potential value) and the VA Health Administration Under Secretary for Health (25 awards). The Department of Housing and Urban Development Assistant Secretary for Community Planning and Development anchors 46 awards across the Continuum of Care Program and related homelessness initiatives. The Corporation for National and Community Service rounds out the top tier with 31 awards across AmeriCorps grant programs. These four customer groups cover 79% of recent award volume.

On the VA contract side, Center Of Hope delivers intensive outpatient program (IOP) beds in northeast Ohio (Summit, Stark, and Mahoning counties) under multiple indefinite delivery contracts. Representative delivery orders include a $381,206 firm-fixed-price order awarded September 15, 2025 for IOP beds under IDC 36C25021D0044 with ultimate completion September 14, 2026; a $576,899 delivery order from September 15, 2023 supporting Executive Order 14042 vaccine mandate compliance; and a $117,572 order from September 15, 2024. The top five VA parent vehicles (IDCs 36C25021D0044, VA25017D0089, 36C25019D0015, VA25014D0077, and VA25016D0014) carry 19 combined task orders valued at roughly $2.4 million.

On the grant side, Center Of Hope holds recurring awards from HUD's Continuum of Care Program (CFDA 14.267) for permanent supportive housing, rapid rehousing, and transitional housing services across multiple annual cycles since 2022. The vendor received a $164,544 COC award on July 1, 2026 (performance period through June 30, 2027) and a $136,588 award July 1, 2024. The VA Supportive Services for Veteran Families Program (CFDA 64.033) accounts for multiple grants including a $1.7 million award on September 17, 2024 and a $1.86 million award on October 1, 2022. The Department of Justice Office on Violence Against Women awarded a $500,000 Transitional Housing Assistance grant (CFDA 16.736) on October 1, 2023 for domestic violence survivors, running through September 30, 2026. HUD's Veterans Home Rehabilitation Program (CFDA 14.278) issued a $1 million grant on September 30, 2023 for home modifications to disabled veterans. Center Of Hope also receives federal grant sub-awards from the Ohio Attorney General (Crime Victim Services) and Ohio Office of Criminal Justice Services supporting domestic violence shelter operations under the Someplace Safe and Safer Futures programs.

Activity has contracted markedly in the past two years — 11 awards in 2022, declining to eight in 2024, five in 2025, and three in 2026 year-to-date. Only five awards (combined potential value $24 thousand) reach ultimate completion within the next twenty-four months, creating minimal recompete exposure. Service Contract Inventory data captures minimal federal service-contract activity: $112 thousand in invoiced federal SCI-reportable revenue in FY2023 on roughly 1.1 FTEs, with no SCI-reportable invoicing in FY2022 or FY2024. Government-paid rates on SCI prime contracts ran a median of $60.28 per hour, with a 10th percentile around $50.66/hr and 90th percentile around $69.90/hr. Center Of Hope operates as a prime on 145 of 175 awards (83%) and as a grant sub-recipient on 30 awards (17%), subcontracting to the Ohio Attorney General and Ohio Office of Criminal Justice Services as prime grantees while performing substantially all work directly rather than through subcontractors. The organization's federal posture centers on direct service delivery to homeless populations and veterans through grants and small delivery orders rather than large contract vehicles or heavy subcontracting footprint.