East Tennessee Human Resource Agency, Inc.

East Tennessee Human Resource Agency, Inc., doing business as East TN Human Resource, is a Tennessee-based nonprofit organization that receives federal grant funding as a direct recipient and subrecipient across multiple social services and public transportation programs. The organization operates almost entirely in a subrecipient capacity (80% of 255 recent awards) under pass-through funding from state agencies, with a smaller portfolio of direct prime grants, predominantly from the Department of Transportation Federal Transit Administration.

ETHRA's capability portfolio centers on three distinct service areas. The largest segment is nutrition and meal services: the organization receives substantial subrecipient awards from the Tennessee Department of Human Services for Child and Adult Care Food Program (CACFP) operations, including Child and Individual (CIL), Sponsored Program administration, and Commodity Nutrition (CN) block meal reimbursement. The second segment is aging and disability services: ETHRA receives subrecipient grants from the Tennessee Commission on Aging and Disability to operate nutrition and supportive services for seniors, including congregate and home-delivered meals (IIIC-1, IIIC-2), support services (IIIB), health promotion (IIID), family caregiver support (IIIE), ombudsman services (VII), elder abuse prevention, the Nutrition Services Incentive Program (NSIP), and State Health Insurance Assistance Program (SHIP) services. The third segment is workforce development and employment services: ETHRA receives subrecipient funding from the Tennessee Department of Labor and Workforce Development to deliver adult, dislocated worker, and youth employment and training programs under the Workforce Innovation and Opportunity Act (WIOA), as well as registered apprenticeship integration, senior community service employment (Title V of the Older Americans Act), and rapid response services. ETHRA also holds direct prime grants from the Federal Transit Administration for public transportation operations in the Morristown and Knoxville urbanized areas of Tennessee, including operating assistance, preventive maintenance, capital bus procurement, job access and reverse commute (JARC) services, and safety and security improvements under Federal Transit Formula Grants (CFDA 20.507) and the Buses and Bus Facilities program (CFDA 20.526). Two additional prime grant segments include Family Self-Sufficiency (FSS) coordinator funding from HUD's Public and Indian Housing Office, and weatherization and home energy assistance funding passed through the Tennessee Housing Development Agency and Tennessee Department of Finance and Administration for weatherization and long-term services support activities.

Customer concentration is heavily weighted toward state-administered pass-through programs. The Department of Health and Human Services Administration for Community Living accounts for 76 awards; the Department of Agriculture Food and Nutrition Service for 58 awards; the Department of Transportation Federal Transit Administration for 38 awards; the Department of Labor Employment and Training Administration for 26 awards; and the Department of Health and Human Services Administration for Children and Families for 18 awards. These five agencies account for 85% of all recent awards. ETHRA's prime grant footprint sits primarily with the Federal Transit Administration, which has awarded $1.962 million on February 25, 2026, and $813,131 on February 2, 2026, for continued public transportation operations in East Tennessee urbanized areas through 2032 and 2026 respectively, with additional prime grants totaling roughly $829,822 (FY2023), $1.091 million (May 2023), $1.508 million (September 2022), and $226,216 (September 2022) for transit operations and bus procurement. Activity has grown substantially — from 16 awards in 2022 to 63 in 2024 and 66 in 2025 — reflecting ETHRA's expanding role as a state pass-through recipient for nutrition, aging services, and workforce programs. The combined potential value across all 255 awards is $134.3 million, with only one award facing completion within the next twenty-four months, indicating minimal near-term recompete pressure. ETHRA holds no federal contracts as a prime contractor and operates without participation in GSA Schedules, IDIQs, or GWACs; its revenue is entirely grant-funded through state pass-through and direct federal grant channels.