Datix (USA) Inc.

Datix (USA) Inc., a foreign-owned, for-profit healthcare software company headquartered in Chicago, Illinois, delivers patient safety, risk management, and compliance solutions to federal healthcare agencies exclusively as a prime contractor (100% of recent awards) with no subcontractor footprint. The vendor operates across four distinct product lines — policy management (PolicyStat), adverse event reporting (RL Datix / ISTAR), provider credentials verification (under the VA MISSION Act), and medical device instructions-for-use (OneSource Complete) — each anchored to specific customer agencies and contract vehicles. Datix competes full-and-open; no set-aside categories apply to its federal work.

Datix operates a three-subsidiary corporate structure: Policystat LLC and Custom Survey Solutions, Inc. are self-certified small disadvantaged businesses, while Icontracts Inc. carries general for-profit designation. These entities do not appear separately in the award record but remain part of the consolidated business.

Customer concentration is extreme and bimodal. By award count, the Indian Health Service dominates with 26 awards ($5.3 million combined potential value), followed by the VA Strategic Acquisition Center Frederick (8 awards, $11.7 million) and the Defense Health Agency (8 awards, $97.1 million). By potential value, the rankings invert: the Defense Health Agency anchors the portfolio with $97.1 million across eight awards, while the VA Strategic Acquisition Center Frederick carries $11.7 million across eight awards, and the Indian Health Service represents volume but minimal dollars at $5.3 million across 26 awards. This split reflects the vendor's role as a high-dollar software modernization prime on the DHA side and a low-ticket subscription vendor on the IHS side. The National Institutes of Health Clinical Center, the VA Technology Acquisition Center Austin, and the VA itself round out the customer set.

The VA Strategic Acquisition Center Frederick Indefinite Delivery Contract 36C10X22D0004, valued at $8.6 million and running through January 2027, is the primary vehicle. Seven delivery orders have been placed against it since January 2022 for VA MISSION Act credentials verification services; the most recent delivery order (Order 7, $68,961.20) was awarded April 8, 2026, with completion August 11, 2026. The contract structure employs firm fixed-price pricing with all performance in Chicago, Illinois. Outside this IDC, Datix awards consist of discrete purchase orders and definitive contracts, predominantly against IHS and DHA.

The largest single award is a $34.4 million definitive contract from the Defense Health Agency for Joint Patient Safety Reporting modernization and sustainment, awarded August 30, 2024, running through April 29, 2029, covering RL Datix enterprise software licenses, investigations and corrective-action tools, business intelligence dashboards, help desk support, configuration management, testing, training, and cloud hosting implementation for the Defense Health Agency and Veterans Health Administration. A $5.7 million electronic sterilization database definitive contract with the VA (awarded September 2021, ultimate completion September 2025) and a $4.3 million electronic database subscription service contract with the VA Technology Acquisition Center Austin (awarded September 2025, running through October 2028) provide additional large-dollar work. Representative IHS awards include a $1.98 million purchase order for ISTAR adverse event reporting system licenses and support (February 2025, ultimate completion March 2030) and multiple PolicyStat policy-management subscriptions ranging from $16,000 to $289,000 across individual IHS service units and regional areas.

Activity has grown modestly from four awards in 2022 to twelve in 2025, with the most recent four awards in 2026 maintaining near-term velocity. Ten awards with combined potential value $4.2 million face ultimate completion inside the next twenty-four months, creating recompete exposure for the vendor, though the large DHA contract extending through 2029 insulates most of the portfolio from near-term cliff risk.

Service Contract Inventory data covers only $1.4 million in invoiced federal service revenue in FY2024 (no FY2022 or FY2023 SCI records), reflecting the vendor's heavy reliance on software licensing, subscriptions, and product sales — categories largely exempt from SCI reporting. The SCI dataset reports zero FTEs across FY2022 through FY2024, which does not mean Datix operates with no staff; rather, service contracts reported under SCI carry zero billable labor hours, consistent with the vendor's software-as-a-product business model. No subcontractor hours appear in the SCI records.

NAICS and PSC concentration reflect product-line posture: Computing Infrastructure Providers, Data Processing, Web Hosting (13 awards), Software Publishers (11 awards), and Administrative Management and General Management Consulting Services (8 awards) dominate the NAICS landscape. PSC codes show IT application-development software perpetual licenses (7 awards) and compute / servers with perpetual license software (4 awards) as leading categories.