The Indian Health Service awarded a purchase order to Datix (USA) Inc. on September 26, 2026, for agency-wide Instruction for Use software subscription licenses, with a ceiling value of $2,204,604.51 and an ultimate completion date of March 25, 2032.
Performance takes place in Rockville, Maryland. The requirement covers a web-based repository delivering manufacturer documentation, service manuals, safety data sheets, and preventive maintenance documentation for medical, surgical, dental instruments, equipment, implantable devices, consumables, and chemicals across up to 105 federal IHS healthcare facilities. The system must achieve 99% uptime with real-time document retrieval within one minute, or within 24 hours if unavailable, and must integrate with instrument tracking, asset management, and computerized maintenance management systems. The contract structure carries one 12-month base period, four 12-month option periods, and an optional 6-month services extension under firm fixed-price terms. The solicitation was posted September 8, 2026, with quotes due September 17, 2026.