Crystal Clear Maintenance, Inc.

Crystal Clear Maintenance, Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned firm based in Albuquerque, New Mexico, operates exclusively as a prime contractor delivering facilities maintenance, janitorial services, and emergency response work to federal agencies across the continental United States. The company competes under SDVOSB set-asides when available and full-and-open solicitations, with 361 awards valued at $97.3 million in combined potential value over the past two decades.

The vendor's capability portfolio centers on concrete facilities operations and maintenance work: janitorial and custodial services, HVAC and mechanical repairs, plumbing and fire-suppression system work, emergency water remediation and mold prevention, cooling-tower and chiller servicing, electrical system maintenance, and building infrastructure repairs. Representative prime work includes a $2.02 million delivery order for standard operations and maintenance services at federal facilities in New Orleans, Louisiana (GSA Region 7, FY2022); a $244,307 definitive contract for janitorial services at Miramar National Cemetery in San Diego, California under SDVOSB set-aside (Department of Veterans Affairs National Cemetery Administration, July 2025, performance through June 2030); a $274,005 emergency water remediation and mold-prevention delivery order at the Albuquerque Federal Building (GSA Region 7, June 2022); and numerous smaller task orders for targeted mechanical repairs, replacements, and emergency response across federal courthouses and office buildings in the Southwest.

GSA Schedule holdings anchor the vendor's federal vehicle position. Crystal Clear holds a Federal Supply Schedule contract with GSA Federal Acquisition Service (issued May 2024, $500,000 ceiling through May 2029) covering Facilities Maintenance and Management services under SIN 561210FAC and Order-Level Materials. The Schedule labor portfolio spans 18 categories from Custodian at $30.43/hour through Account Manager at $86.27/hour, with education requirements from high school through bachelor's degree and one to five years of experience; no security-cleared positions are offered. Pricing reflects Service Contract Labor Standards wage determinations. The vendor also places task orders against five named GSA indefinite delivery contracts (GSA Region 7), with 47 task orders across IDC 47PH0218D0003 ($824 thousand combined potential value), 39 task orders under IDC 47PH0218D0009 ($4.6 million), and smaller portfolios under three additional IDCs.

Customer concentration is pronounced and regional. The top five funding agencies account for 67 percent of award count and 73 percent of combined potential value. GSA Public Buildings Service Region 7 dominates with 128 awards and $33.6 million in combined potential value—primarily emergency repairs, routine maintenance task orders, and operations-and-maintenance delivery orders at federal courthouses and office buildings in Louisiana, Arkansas, and New Mexico. The Department of the Navy Installations Command ranks second by dollar value with 20 awards worth $13.5 million; the Department of Agriculture Forest Service R3-Southwestern Region contributes 64 awards worth $10.3 million, focused on support activities for forestry and tree-thinning work across western national forests. The Department of Agriculture Forest Service R9-Eastern Region (15 awards, $6.5 million) and the Department of Veterans Affairs National Cemetery Administration (14 awards, $4.8 million) round out the active set. Work is distributed across 38 distinct customer agencies, but the GSA and USDA Forest Service concentration reflects the vendor's regional footprint and facilities-operations expertise.

Work category concentration reflects the vendor's service portfolio. The top NAICS categories are Facilities Support Services (138 awards) and Support Activities for Forestry (118 awards), with secondary exposure in Janitorial Services (19 awards), Landscaping Services (17 awards), and Septic Tank and Related Services (13 awards). The PSC distribution mirrors this: Maintenance of Office Buildings (71 awards), Natural Resources and Conservation—Tree Thinning (65 awards), Housekeeping—Facilities Operations Support (42 awards), and Natural Resources and Conservation—Forest Tree Planting (25 awards).

Activity trajectory shows decline in recent years. The vendor executed 29 prime awards in 2022, 16 in 2023, 1 in 2024, 3 in 2025, and 1 in 2026 (as of January 22, 2026). This contraction reflects either a shift in pursuit strategy, loss of incumbent positions, or tightened federal facility maintenance spending. Seven awards with ultimate completion dates through January 2028 are approaching recompete or renewal; the largest is the $2.02 million GSA operations-and-maintenance delivery order completed in March 2025 and the $244,307 National Cemetery Administration janitorial contract (June 2030 performance end). No active subcontracting footprint is evident in the award record; all 361 awards are prime contracts to Crystal Clear.

Service Contract Inventory data (FY2022–FY2024) shows SCI-reportable invoiced revenue of $5.7 million across three prime records, with FY2022 labor of 9.4 FTEs invoicing $2 million, FY2023 labor of 8.7 FTEs invoicing $2 million, and FY2024 labor of 1.0 FTE invoicing $1.7 million. SCI covers federal service contracts above the $150,000 reporting threshold and excludes goods, micro-purchases, and classified work; these figures represent a narrow slice of the vendor's federal revenue and do not reflect total company revenue. Government-paid hourly rates on SCI-reportable prime contracts ranged from a 10th percentile of $102.60/hour through a median of $111.63/hour to a 90th percentile of $684.92/hour, consistent with facilities operations and supervisory labor pricing under prevailing-wage determinations. The vendor executed no subcontracted labor on the SCI-reportable prime contracts captured in the source data, delivering work entirely with company personnel.

Crystal Clear Maintenance is a Veteran Owned, Service Connected Disabled Veteran, Hubzone,

8(a), and SDB Certified Company. Servicing Commercial and Industrial Facilities, Construction Cleanups, Window Cleaning, Carpet Cleaning, and Floor Care Services.