Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Tax Exempt)
- SAM.gov registration date
- Physical address
- 6311 Court Street Rd, East Syracuse, NY 13057, USA
- Website
- contactsyracuse.org
- Founded
- 1971
- Employees
- 51-250
- Estimated annual revenue
- $10M-$50M
- Industry
-
- Consumer Discretionary
- Diversified Consumer Services
- Family Services
- SIC code
- 83 Social Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Grant awards
Grant subawards
| Prime recipient | Prime award | Amount | Awarded |
|---|---|---|---|
| New York State Office Of Mental Health | H79FG001182 | $1,010,194 | |
| New York State Office Of Mental Health | B09SM083990 | $141,750 |
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About the company
Contact Community Services, Inc., a 501(c)(3) nonprofit organization headquartered in East Syracuse, New York, operates as a federal grant recipient providing 24/7 crisis intervention and suicide prevention telephony services through the 988 Suicide and Crisis Lifeline, with a primary service footprint across nine counties in Central New York, the North Country, and the Adirondacks.
Contact Community Services functions entirely as a grant recipient rather than a federal contractor; the organization does not hold prime contracts or seats on federal contract vehicles. The vendor's federal footprint concentrates in grant awards from the Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA). Five of seven total awards in the source data are prime grant awards; two are sub-awards from the New York State Office of Mental Health. Recent prime work includes a $250,000 project grant from SAMHSA awarded September 30, 2026, under the 988 and Behavioral Health Crisis Services Programs (CFDA 93.00R) for the Crisis Center Follow-Up Improvement Project, which runs through September 29, 2029. The project formalizes consent-based follow-up protocols, expands crisis system partnerships into underserved rural regions, strengthens 911/988 coordination, and connects individuals to ongoing recovery supports across nine counties. An earlier $250,000 equipment-upgrade project grant from SAMHSA awarded September 30, 2023, and completed September 29, 2024, funded network switches, laptops, workstation equipment, security systems, and generator replacement to support 24/7 call center operations. Contact also receives sub-awards from New York State Office of Mental Health for 988 crisis call center staffing and expansion (awarded January 27, 2026, and February 22, 2022, respectively).
Activity shows sparse federal award volume—one award per year from 2019 through 2023, then two awards in 2026—with combined dollars obligated at $4.5 million across the seven-year period. All customer funding flows through SAMHSA; the vendor serves no other federal agencies in the source data. Contact has no federal contracting capability or parent vehicle seat; its role is exclusively as a grant-funded nonprofit service provider.
Quick answers
Is Contact Community Services, Inc. registered in SAM.gov?
Yes. Contact Community Services, Inc.'s SAM.gov registration is active through October 26, 2027.
What is Contact Community Services, Inc.'s CAGE code?
Contact Community Services, Inc.'s CAGE code is 4QLM9, and its Unique Entity ID (UEI) is CAWAPTQU4K15.
What is Contact Community Services, Inc.'s most recent federal award?
Contact Community Services, Inc.'s most recent federal grant award is Crisis center follow-up improvement - contact community services, INC., a 501(C)(3) in east syracuse, NY and a regional… (H79FG001442), from SAMHSA Division of Grants Management, on September 30, 2026.
On GovTribe
See Contact Community Services, Inc.'s full federal record
- Federal grant awards
- Funding analysis by agency, NAICS and set-aside
- Similar vendors