Ondaro LLC

Ondaro LLC, doing business as Cask, is a for-profit limited liability company based in San Diego, California that provides ServiceNow enterprise service management implementation, optimization, and operations and maintenance services to federal civilian and defense agencies, operating overwhelmingly as a prime contractor (96% of recent awards) on full-and-open federal vehicles with no set-aside profile.

Cask's customer concentration is dominated by the Department of the Treasury's Bureau of the Fiscal Service, which accounts for 23 awards and $42.5 million in combined potential value across the top five customers covering 85% of awards by count. However, the potential-value rankings diverge sharply: the Department of the Air Force Materiel Command's Electronic Systems Center anchors the portfolio with a single $5.7 billion blanket purchase agreement awarded in August 2023 under the EITaaS Wave 1 program, running through August 2032. This single award represents 95% of Cask's combined potential value across all 55 tracked awards. The Department of Agriculture's Under Secretary for Farm Production and Conservation (5 awards, $121.9 million) and Forest Service Washington Office Acquisitions (2 awards, $104.1 million) constitute the next two largest customer concentrations by dollars. The Indian Health Service (14 awards, $16.7 million) and the Smithsonian Institution Office of the Chief Information Officer (3 awards, $8.9 million) round out the active set across ten distinct federal agencies.

Cask's vehicle position centers on the GSA Multiple Award Schedule, which carries 51 task orders valued at $6.02 billion in combined potential value—almost entirely sourced from the Air Force BPA mentioned above. Smaller secondary vehicles include an Indefinite Delivery Contract (13 task orders, $6.7 million) and the Information Technology Schedule 70 (5 task orders, $2.1 million). The vast majority of Cask's footprint flows through GSA MAS delivery orders and BPA calls, which define the contracting structure across civilian civilian agencies. Representative work includes a $104.1 million firm fixed-price delivery order from GSA for Interagency Resource Ordering Capability (IROC) Operations, Maintenance, and Enhancement under a total small business set-aside (ultimate completion June 2031); a $44.5 million USDA Farm Production and Conservation ServiceNow mission support delivery order for operations and maintenance and designated maintenance effort (December 2026); a $22.2 million Air Force time-and-materials BPA call under EITaaS Wave 1 for Secret Internet Protocol Router (SIPR) infrastructure support (September 2027); and a $7.76 million Smithsonian professional services delivery order for ServiceNow implementation and optimization (May 2026).

Activity has been stable but shallow—11 awards per year in 2022, 2023, and 2024, dropping to 2 awards each in 2025 and 2026 as of the source date—suggesting the portfolio reflects a steady cadence of renewal BPA calls and task orders rather than continuous new customer acquisition. Six awards carrying combined potential value of $69.3 million reach ultimate completion inside the next twenty-four months, creating recompete exposure in the near term. SCI-reported invoicing of $42.1 million across prime contracts over FY2022–FY2024 reveals a relatively modest services footprint underneath the large IDV ceilings: FY2022 yielded $13.4 million across 54.5 FTEs, FY2023 $13.5 million across 34.3 FTEs, and FY2024 $15.2 million across 65.5 FTEs, indicating uneven utilization and recent growth in workforce scale. On federal services contracts captured in SCI, government-paid rates run with a median of $185.94 per hour, ranging from a 10th percentile of $67.84 per hour to a 90th percentile of $297.59 per hour, positioning Cask in the mid-range for professional services labor on civilian IT modernization contracts.

Cask's GSA Schedule labor portfolio spans 24 unique categories priced from $187.32 to $323.52 per hour, covering platform engineers, advisors, trainers, project managers, system administrators, and principal consultants. No security-cleared roles are offered; all categories require a bachelor's degree or associate's degree paired with one to six years of relevant experience. The labor spectrum aligns with ServiceNow specialization and cloud infrastructure support. Across SCI-reportable prime contracts, Cask self-performs 99% of contractor hours, with named subcontractors accounting for only 1% of hours across two sub relationships; Cask operates as a direct delivery vehicle rather than a subcontractor-dependent model. In its limited subcontractor footprint, Cask subs to CACI, Inc. — Federal on two EITaaS-related labor service awards (February 2024 and July 2024), performing enterprise-level IT professional services and general labor. The prime-vs-sub split strongly favors prime contracting: 53 of 55 awards are prime positions, with only 2 sub-awards recorded, both to CACI.

Cask's capability portfolio is narrowly focused on ServiceNow platform implementation, optimization, operations and maintenance, and IT asset management for federal civilian agencies, with secondary exposure to SIPR infrastructure support for the Air Force. Work scopes cluster around ServiceNow enterprise service management (ESM) deployments, human resources service delivery analytics, governance and compliance advisory, IT operations management, and computerized maintenance management system (CMMS) implementation at the Indian Health Service. The vendor delivers across two primary NAICS categories: Custom Computer Programming Services (38 awards) and Computer Systems Design Services (17 awards), with IT And Telecom Business Application/Application Development Support Services (32 awards) and Software as a Service (5 awards) dominating the PSC profile. The IROC delivery order and the FPAC ServiceNow mission support work demonstrate scale; the recurring IHS CMMS task orders and the recurring Bureau of the Fiscal Service BPA calls demonstrate depth and customer stickiness within a narrow capability set. There is no evidence in the award record of defense prime work, hardware procurement, or service offerings beyond the ServiceNow-centric perimeter, with the Air Force EITaaS exposure limited to SIPR infrastructure operations rather than platform development.

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