Bouncing Back Counseling, Inc.

Bouncing Back Counseling, Inc., an economically disadvantaged woman-owned small business based in Manchester, Kentucky, operates as a prime contractor delivering substance use treatment, mental health services, sex offender treatment, and medication-assisted treatment to the Department of Justice's Bureau of Prisons. All eleven awards in the vendor's federal footprint are prime contracts issued by the Bureau of Prisons Central Office without set-aside designation, and the company has no subcontract activity. Bouncing Back Counseling competes in the full-and-open market rather than under WOSB or EDWOSB set-asides, though its EDWOSB status is registered in SAM.gov.

The company's entire customer base and revenue stream derive from a single source: the Department of Justice's Bureau of Prisons Central Office, which accounts for 100% of all eleven awards and $9.1 million in combined potential value. Bouncing Back Counseling holds a single-award indefinite-delivery contract (IDC 15BCTS22D00000642), valued at $5.9 million and running through February 28, 2027, from which the Bureau of Prisons has issued nine delivery orders since March 2022. Representative delivery orders include a $609,945 order issued March 1, 2026, for services through September 30, 2026; a $304,948 order issued March 1, 2024, for services through September 30, 2024; and a $187,672 order issued October 1, 2023, for substance use, mental health, and sex offender treatment services in Gillette, Wyoming. Place of performance is centered in Manchester, Kentucky, with subordinate service locations at Gillette, Wyoming. Clinical service scope spans intake assessments, individual and group counseling, psychiatric evaluations, and medication monitoring for federal inmate populations in correctional facilities and reentry centers located in regions with limited public transportation options.

Activity has remained flat at two to three awards per year from 2022 through 2026. Only one award carrying $610 thousand in combined potential value faces ultimate completion within the next twenty-four months, creating minimal recompete exposure in the near term. To date, the Bureau of Prisons has obligated $2.3 million against the $9.1 million ceiling—approximately 25% of total potential value—reflecting the delivery-order-based calling pattern characteristic of indefinite-delivery contracts. The vendor's footprint carries concentration risk: exclusive dependence on a single federal customer and contract vehicle leaves no diversification across agencies, contract types, or geographic service delivery points beyond the two existing locations.