Appliance Discount Outlet Calhoun LLC

Appliance Discount Outlet Calhoun LLC, doing business as ADO Services, provides appliance maintenance, repair, replacement, and laundry services to federal military and civilian agencies as a prime contractor operating entirely under federal awards, with no subcontract footprint. The company is a minority-owned, woman-owned small business based in Calhoun, Georgia, self-certified as a small disadvantaged business and black American-owned enterprise, and competes predominantly under total small business set-asides across its federal prime work.

The company's capability portfolio centers on commercial appliance maintenance and replacement at federal installations, grounded in four primary service categories: preventative maintenance and repair of food-service equipment (refrigeration, cooking, warewashing systems) at institutional facilities; washer, dryer, and laundry equipment maintenance at military and healthcare locations; removal and installation of dormitory and residential appliances; and custodial-appliance maintenance at strategic command facilities. Representative work includes a $996,073 definitive contract with Air Combat Command for preventative maintenance and sanitization of approximately 264 commercial appliances at Offutt Air Force Base (USSTRATCOM Command and Control Facility) through March 2031; a $565,006 definitive contract with the Armed Forces Retirement Home for food-service equipment maintenance across more than 100 items at Gulfport, Mississippi, running through June 2028; a $645,000 single-award BPA with the U.S. Patent and Trademark Office for equipment maintenance and repair supporting approximately 75 commercial kitchen items across 45 breakrooms and cafeterias at USPTO's Alexandria campus; and a $300,000 FEMA BPA for appliances and safety equipment for Transportable Temporary Housing Units supporting the Individual Assistance Direct Housing Program, with performance at the FEMA Manufactured Housing Storage Site in Cumberland, Maryland.

Customer concentration splits across military installations and civilian federal facilities. Air Combat Command leads by dollar volume (2 awards, $1.1 million combined potential value), anchored by the USSTRATCOM contract; the U.S. Patent and Trademark Office and Armed Forces Retirement Home each carry 2 awards ($744 thousand and $598 thousand combined potential value respectively); the Defense Health Agency holds 2 awards ($161 thousand combined potential value) for laundry services at Naval Medical Center San Diego; and FEMA rounds out the active set with 1 award. The top five customers account for 82% of recent awards and 93% of combined potential value. Activity has grown from one award in 2024 to six awards in 2025 and four in 2026, though two awards carrying $664 thousand in combined potential value face ultimate completion within the next twenty-four months and therefore require recompete attention. The company holds parent vehicles in a USPTO BPA and a FEMA BPA, with one additional task order issued against a USPTO Blanket Purchase Agreement. Work is performed across multiple military installations (Offutt Air Force Base, Dyess Air Force Base, United States Military Academy at West Point, Naval Medical Center San Diego), federal civilian facilities (USPTO Alexandria campus), and disaster-support infrastructure (FEMA housing sites).

ADO Services, a dba of Appliance Discount Outlet (ADO), is a trusted provider of appliance lifecycle management solutions, specializing in maintenance, repair, distribution, and installation services for government agencies, commercial entities, and residential clients. With a strong commitment to operational efficiency, sustainability, and cost-effectiveness, ADO leverages data-driven lifecycle cost-benefit analysis to optimize appliance repair and replacement strategies.

With deep industry expertise in appliance maintenance and supply chain management, ADO provides preventive maintenance, troubleshooting, and rapid-response repair services to minimize downtime and extend the lifecycle of commercial and residential appliances. The company also offers duct cleaning services to improve energy efficiency and air quality.

As a wholesale distributor, ADO supplies commercial and residential appliances to businesses and government agencies.