Appliance Discount Outlet Calhoun LLC

Appliance Discount Outlet Calhoun LLC, operating as ADO Services, delivers appliance maintenance, repair, and replacement services to federal agencies as a prime contractor under total small business set-asides. The company is a woman-owned, minority-owned (Black American-owned), and self-certified small disadvantaged business headquartered in Calhoun, Georgia, competing exclusively under set-aside authority — all fifteen recent awards carry small business designations, with most awarded under total small business set-aside.

ADO Services' customer base spans nine federal agencies, with concentrated activity at the Armed Forces Retirement Home (3 awards, $504 thousand combined potential value) and the Department of the Air Force Air Combat Command (2 awards, $1.1 million), but dollar concentration shifts markedly to the Department of the Army Southeast Region's $1.9 million Fort Liberty washer and dryer maintenance contract (five-year performance through April 2031, covering approximately 3,882 laundry machines across Fort Bragg, Pope Army Airfield, Camp Mackall, and Aberdeen Training Facility). The top five customers account for 90% of combined potential value across the portfolio. Recent representative work includes a $996 thousand five-year custodial-appliance maintenance contract with Air Combat Command at Offutt Air Force Base covering approximately 264 commercial and consumer-grade appliances under Service Contract Act wage requirements; a $356 thousand kitchen equipment and maintenance award with Armed Forces Retirement Home at Gulfport running through June 2028; and a $645 thousand single-award BPA with the U.S. Patent and Trademark Office for food service equipment maintenance, repair, and replacement at the USPTO's Alexandria, Virginia campus (approximately 75 line items, supporting roughly 2,900 employees with projections to 4,100). ADO Services also holds a $300 thousand FEMA BPA (through May 2031) for appliances and safety equipment for Transportable Temporary Housing Units supporting the Individual Assistance Direct Housing Program, with delivery orders issued as needed and no guaranteed minimum quantities.

Activity has accelerated — one award in 2024, six in 2025, and eight in 2026 — with four awards (combined potential value $607 thousand) reaching ultimate completion in the next twenty-four months and therefore exposed to recompete. The combined portfolio carries $5 million in potential value against $1.3 million obligated to date (26% draw). Capability scope centers on NAICS 811412 (Appliance Repair and Maintenance), with secondary work in household appliance manufacturing and laundry services. Work is performed at multiple locations, including federal facilities in Georgia, Mississippi, Texas, North Carolina, California, Nebraska, Virginia, and Maryland. ADO Services does not currently hold a position on a government-wide IDIQ or GWAC and operates exclusively as a prime, with no subcontract footprint in the source data.

ADO Services, a dba of Appliance Discount Outlet (ADO), is a trusted provider of appliance lifecycle management solutions, specializing in maintenance, repair, distribution, and installation services for government agencies, commercial entities, and residential clients. With a strong commitment to operational efficiency, sustainability, and cost-effectiveness, ADO leverages data-driven lifecycle cost-benefit analysis to optimize appliance repair and replacement strategies.

With deep industry expertise in appliance maintenance and supply chain management, ADO provides preventive maintenance, troubleshooting, and rapid-response repair services to minimize downtime and extend the lifecycle of commercial and residential appliances. The company also offers duct cleaning services to improve energy efficiency and air quality.

As a wholesale distributor, ADO supplies commercial and residential appliances to businesses and government agencies.