Airbus Americas Customer Services, Inc.

Airbus Americas Customer Services, Inc., a foreign-owned for-profit subsidiary of Airbus Americas Inc., delivers pilot qualification and recurrent training services for Airbus commercial aircraft to the Federal Aviation Administration as a prime contractor on full-and-open, non-set-aside delivery orders and indefinite delivery contracts. The company operates from Herndon, Virginia, with training facilities also located in Miami, Florida, and Oklahoma City, Oklahoma, serving a single federal customer — the Department of Transportation's FAA — across three subordinate acquisition offices.

Airbus Americas Customer Services specializes in initial and recurrent pilot certification training for Airbus A320, A330, and A350 aircraft models. Representative work includes a $583,747 firm-fixed-price delivery order issued April 5, 2023, under the FAA's Franchise Acquisition Services IDC for A350 recurrent pilot qualification training at the Herndon facility (completed September 30, 2023); a $943,819 single-award indefinite delivery contract awarded November 1, 2021, for A330 pilot qualification training through October 31, 2026, with multiple task orders supporting both initial and recurrent certifications; and a $798,744 single-award IDC awarded November 1, 2023, for A350 pilot qualification training through November 5, 2026, with recent delivery orders valued at $88,134 (June 18, 2026) and $93,279 (June 14, 2024). All awards carry firm-fixed-price terms and are executed without small business set-asides.

The FAA's three acquisition offices split the customer base evenly by administrative structure: FAA Franchise Acquisition Services places ten awards worth $4.8 million combined potential value; FAA Headquarters issues eight awards totaling $1.9 million; and FAA Non-Franchise Acquisition Services accounts for four awards valued at $975 thousand. The vendor's entire portfolio (22 awards, $7.6 million combined potential value) concentrates on Flight Training (NAICS) and Education/Training services (PSC). Activity has been episodic — seven awards in 2021, then one in 2022, three in 2023, three in 2024, and one in 2026 — with only three awards reaching ultimate completion inside the next twenty-four months (combined potential value $958 thousand). Combined dollars obligated across all awards totaled $562 thousand as of the summary date, representing 7 percent of the combined potential value, indicating the vendor's work backlog remains largely unexecuted. The vendor holds no subcontract footprint; all 22 awards are prime positions.