Airbus Americas Customer Services, Inc.

Airbus Americas Customer Services, Inc., a foreign-owned subsidiary of European aerospace manufacturer Airbus, delivers specialized pilot qualification and recurrent training services for Airbus commercial aircraft exclusively to the Federal Aviation Administration as a prime contractor on single-award and multiple-award indefinite delivery contracts, competing on an unrestricted, full-and-open basis with no set-aside designations across its federal footprint.

Airbus Americas Customer Services is organized as a for-profit corporate entity headquartered in Herndon, Virginia, operating as a child company under parent Airbus Americas Inc. The vendor's entire federal capability portfolio centers on FAA pilot training: initial and recurrent pilot qualification courses for Airbus A320, A330, and A350 aircraft models, delivered at Airbus training facilities in Herndon, Virginia; Miami (Doral), Florida; and Oklahoma City, Oklahoma. The vendor holds two active single-award indefinite delivery contracts with the FAA — one for A350 pilot qualification training (ceiling $798,744, through November 2026) and one for A330 pilot qualification training (ceiling $943,819, through April 2027) — and places task orders under multiple FAA IDIQ vehicles for training delivery. Representative recent awards include a $583,747 firm-fixed-price A350 recurrent pilot qualification training delivery order (April 5, 2023, FAA Franchise Acquisition Services), a $943,819 A330 recurrent pilot training order (March 4, 2022, FAA Franchise Acquisition Services), and a $91,524 A330 pilot initial qualification training order (July 22, 2026, FAA Headquarters) with completion in October 2026.

Customer concentration is absolute: all 24 awards in the source data fund FAA operations across three sub-organizations — Franchise Acquisition Services (10 awards, $4.8 million combined potential value), FAA Headquarters (9 awards, $1.9 million combined potential value), and Non-Franchise Acquisition Services (5 awards, $1.1 million combined potential value). Combined potential value across the recent footprint is $7.8 million, with $742 thousand obligated to date (10% drawdown). Activity shows uneven pacing — seven awards in 2021, one in 2022, three each in 2023 and 2024, and three in 2026 — reflecting irregular FAA demand for pilot training seat availability rather than steady-state contracting. Four awards carrying combined potential value of $1 million will reach ultimate completion within the next twenty-four months, creating recompete exposure on a vendor with single-customer dependency. The vendor operates as a pure prime (100% of awards) with no subcontract activity. NAICS and PSC categorization confirms specialization: all 24 awards fall under Flight Training (NAICS) and Education/Training—Other (PSC).