Agilent Technologies Inc.

Agilent Technologies Inc. Customer Service and Sales Division, a subsidiary of Agilent Technologies, Inc. headquartered in Santa Clara, California, manufactures and sells advanced analytical laboratory instruments—gas chromatography-mass spectrometry systems, liquid chromatography-mass spectrometry equipment, inductively coupled plasma spectrometers, chromatography systems, and associated consumables and maintenance services—to federal agencies as a prime contractor operating predominantly through the GSA Multiple Award Schedule vehicle.

Agilent competes exclusively in full-and-open federal procurement with no set-aside designations across its recent award footprint. The company operates as a prime on 99 percent of recent awards, with goods, products, and equipment procurement dominating the portfolio rather than service contracts. Recent representative work includes a $10.76 million CDC maintenance and repair services delivery order for Agilent analytical instrumentation (awarded April 2026, extending through March 2031); a $7.5 million TSA Bulk Resolution Technology unit procurement and two-year maintenance agreement (awarded September 2025, completing March 2028); a $2.03 million Defense Health Agency preventive maintenance and repair contract for over 300 Agilent laboratory instruments at Aberdeen (awarded September 2025, with two optional renewals through September 2028); a $2.03 million Army RDECOM delivery order for preventative maintenance and repair services supporting the Operational Toxicology Branch at Aberdeen (awarded September 2025, completing March 2030); and a $1.39 million Army RDECOM delivery order for equipment maintenance within the Agent Fate and Agent Chemistry Branches (awarded September 2025, completing March 2029).

Customer concentration is extreme and fragmented across dozens of customer agencies. The top five funders account for 25 percent of award volume but represent distinct customer sectors: the Drug Enforcement Administration (517 awards, $42.3 million), the Food and Drug Administration (412 awards, $66.3 million), the National Cancer Institute (293 awards, $7.5 million), the CDC Pittsburgh (247 awards, $53.1 million), and the USDA Agricultural Research Service (224 awards, $8.5 million). By potential value, concentration reverses: the Navy Bureau of Medicine and Surgery ($71 million across 95 awards), the FDA ($66.3 million), the Army Research Development and Engineering Command ($63.7 million), the CDC ($53.1 million), and the DEA ($42.3 million) dominate. Agilent serves 236 distinct federal agencies. The significant gap between award-count and potential-value rankings reflects Agilent's role as a high-value equipment supplier: many small consumables and service orders to agencies like NCI and USDA cluster by transaction count, while larger single-award indefinite delivery contracts and equipment procurement orders with defense and health agencies drive dollar concentration.

Agilent holds a single-award Indefinite Delivery Contract (W91ZLK25D0001) with the Army Research Development and Engineering Command valued at $14.3 million for preventative maintenance and repair services on mass spectrometers, autosamplers, and associated analytical equipment through January 14, 2030, from which multiple task orders have been issued for chemical and biological center operations at Aberdeen Proving Ground. A single-award Blanket Purchase Agreement with the Department of Veterans Affairs (ceiling $325,000, expiring March 31, 2027) covers Artisan Pro Link immunochemistry stains and reagents; at least three BPA calls have been exercised. The dominant parent vehicle is the GSA Multiple Award Schedule, under which Agilent places 2,536 task orders valued at $311.9 million combined, accounting for approximately 40 percent of the vendor's recent federal potential-value footprint. Two Federal Supply Schedule vehicles (GS00F5944A and GS26F5944AN615) account for 310 task orders, with GS26F5944AN615 carrying $8.6 million combined potential value.

Activity has declined year over year: 359 awards in 2022, 377 in 2023, 369 in 2024, 306 in 2025, and 101 through October 2026. Within the next twenty-four months, 234 awards (combined potential value $30.8 million) reach ultimate completion and face recompete exposure. As a subsidiary operating within a large, diversified parent company, Agilent does not rely on federal revenue for viability; SCI data (which captures only federal service contracts above $150,000) shows $2.6 million invoiced in FY2024 across roughly 0.9 FTEs, a negligible fraction of Agilent's enterprise scale. SCI-reported median government-paid rates on federal service contracts ran $2,368/hr, with senior labor pricing reaching $4,724/hr. Across SCI-reportable prime contracts, Agilent performed zero percent of hours through subcontractors.

Agilent subcontracts as a supplier to larger systems integrators. Named sub-award work includes GC-MS MassHunter software upgrade and installation for Hanford Laboratory Management and Integration (February–March 2026), procure-and-install work for purge-and-trap and ICP-OES instruments under the same prime (February 2026), particle analysis laboratory instrument support to Mantech Advanced Systems International (December 2025), and WMD Civil Support Team GC-MS training delivery to Battelle Memorial Institute (December 2025). Across sub-award work, Agilent supplies consumables, software, equipment installation, and technical training in support of primes executing larger federal operations, testing, and research programs.

The portfolio reflects Agilent's market position as the sole or preferred equipment manufacturer for sophisticated analytical instruments across federal laboratory operations. Most awards carry no set-aside, sole-source justifications often cite Agilent as the original equipment manufacturer with proprietary parts, software, and certification requirements. Equipment procurement and consumables supply (NAICS 334511—Analytical Laboratory Instrument Manufacturing; PSC Laboratory Equipment and Supplies) comprise 4,488 of 6,794 awards. Maintenance and repair (NAICS 811219, PSC Maint/Repair/Rebuild) accounts for 826 awards. Agilent's federal model emphasizes leverage of existing installed instrument bases: customers procure Agilent GC-MS, LC-MS, and ICP systems through MAS delivery orders, then sustain them through CrossLab Bronze/Silver maintenance service contracts and consumable replenishment orders—a recurring revenue pattern across civilian research (NIH, FDA, EPA, NIST), law enforcement (DEA, FBI, Customs and Border Protection), and defense (Army, Navy, DHS) customer sets.