Whitman Hanson Regional School District VOIP Telephone System Project

This is a Request for Proposals (RFP) issued by the Whitman Hanson Regional School District (WHRSD) in Plymouth County, Massachusetts for an IP Telephony Based Telecommunications Systems project. The school district is seeking a certified telecommunications contractor to supply, provision, fully install, and test a unified Voice-over-Internet Protocol (VoIP), multi-site telephone system across seven facilities, replacing the district's aging Avaya Definity phone system. The RFP outlines detailed requirements for configuring and integrating the new IP telephony system, including examples of existing classroom, administrative, voicemail, and call routing setups that must be accommodated. Bidders must provide a project manager, implementation team, project schedule, system testing, documentation, training, and warranty/maintenance. The contract will be awarded for a 3-year term with optional 1-year extensions.

The RFP strongly encourages participation from Minority and Women-Owned Business Enterprise (M/WBE) firms, either as prime contractors or in partnership. Bidders must be on the Massachusetts ITT72 statewide contract or have confirmation from the Massachusetts Supplier Diversity Office. The district has an estimated project budget of $328,375 plus an additional $25,223 for the high school phone system. The award date is planned for on or before March 29, 2022, and the district will not entertain reuse of the existing Avaya system.